webhostau Posted February 4, 2013 Share Posted February 4, 2013 Any way to have only customers send support tickets using there account very own email ? 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted February 4, 2013 Share Posted February 4, 2013 yes when you create support departments just make sure you have "Clients Only" ticked so that this will Only allow registered clients to open tickets in this departmen. we do this for all our departments apart from a pre-sales department, which is needed for prospective clients. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.