V5.1.2 Generate Invoices/Autogeneration Does Not Work If An Invoice Is Overdue

[Tcalp]

As a new start-up I opt to not auto-suspend services, letting accounts to 1-3 months in arrears before contacting a customer to make payment. I have found that the automated invoice generation system will not generate a new invoice for a customer until the overdue one has been paid. (ex. If a customer has 3 invoices to pay, he will login pay the invoice, I can then click 'Generate Due Invoices' and it will make 1 more invoice, rinse and repeat), If I click 'Generate Due Invoices' with an invoice due, no new invoice is generated, nor does the automated system generate them.

 

This relates to hosting services / cPanel based.

[LDHosting]

You probably need to enable Setup -> General Settings -> Invoices -> Continuous Invoice Generation

 

"Continuous Invoice Generation - If enabled, invoices will be generated for each cycle even if the previous invoice remains unpaid"