sitesdoneright Posted January 28, 2013 Share Posted January 28, 2013 So I log in today and see my admin is blocked off. Then I log into WHMCS and see this: Product/Service: Licenses - Web Host License Suspended Suspension Reason: Blacklisted Domain Uh oh. :-( Has anyone gotten this issue? Because I'm a webhost customer and not a "full" customer, I don't want to bother WHMCS by opening a ticket. I contacted my WebHost who said "they'd get back to me" but that was 24 hours ago. My guess is this may be relevant: my IP changed (to install the SSL) and my license broke. So my host updated my license, I was good for about 48 hours, now I'm "banned". I hate to bother support if I don't need to. Has anyone else seen this? If so, is there anything I can do on my part to rectify? 0 Quote Link to comment Share on other sites More sharing options...
sitesdoneright Posted January 28, 2013 Author Share Posted January 28, 2013 Just a few clarifications: This is my WHMCS account that is suspended. I'm not a customer who uses WHMCS secondhand, I run the site and WHMCS is installed on my site for customers. To my knowledge, no one has ever installed WHMCS on my domain ever in the past. I bought my domain from a squatter, but it's always just been squat. Should I just bite the bullet and open a WHMCS ticket and ask kindly? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted January 28, 2013 Share Posted January 28, 2013 Hello, As you're asking for licensing assistance - yes, it would be better to ask WHMCS directly rather than inquire through the forums. 0 Quote Link to comment Share on other sites More sharing options...
sitesdoneright Posted January 29, 2013 Author Share Posted January 29, 2013 Thanks, I will do that. I was just trying to exhaust all possible avenues before submitting a support ticket. I was hoping it was something I my end. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
sitesdoneright Posted January 29, 2013 Author Share Posted January 29, 2013 I contacted my web host (since my license is WebHost) and they fixed the problem. Nothing to see here! Carry on! 0 Quote Link to comment Share on other sites More sharing options...
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