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SingleHop API not working properly


agentblack

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It appears that the Singlehop API module that is available from WHMCS fails to work properly. After trying multiple different settings and different options, the module will not pull down the information into the admin interface after clicking Get Server IPs.

 

I have allowed the two IPs that Singlehop advises are required, as well as created a user on the Tandem side of the interface. I placed the name of that user into the Tandem Username field in WHMCS along with the password, nothing happens. I've also tried the email address for that user and nothing happens either.

 

According to the documents Singlehop sent me, I must create an admin user, then change the Tandem to integrate into WHMCS, however even doing that, it still will not allow me to pull down the data.

 

Any suggestions?

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