busyrack Posted January 16, 2013 Share Posted January 16, 2013 WHMCS Order Assistant - WHMCS Addons Order Assistant helps you to automate order management process. It can automatically accept Pending Orders that already Paid (for selected products); send an email or open a ticket with client if Pending Order has been Unpaid for a few days; and eventually cancel the order if no payment is made still. Features: Auto-Accept Pending Orders that already Paid. Auto-Email client if Pending Orders are Unpaid. Auto-Open a ticket with clients if Pending Orders are Unpaid. Auto-Cancel Pending Orders if they are Unpaid for too long. Pricing: $19.95 - Buy now To get even lower price, use coupon code BRADDONS50 and enjoy 50%OFF Contact Website: http://www.busyrack.com Addons homepage: http://www.busyrack.com/whmcs-order-assistant/ E-mail: contact@busyrack.com Our products: cPanel DNS Manager WHMCS Ticket Timer WHMCS Order Assitant WHMCS Ticket Filter Dropbox Backup for WHMCS 0 Quote Link to comment Share on other sites More sharing options...
factor Posted January 18, 2013 Share Posted January 18, 2013 Hi, What happens if automation fails for registering domain or creating hosting account for example, will order still accept as paid but pending? The email for pending orders, when it is send? directly after finishing order, 1h, 1 day.... is that configurable? Regards, 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted January 19, 2013 Author Share Posted January 19, 2013 Hi Factor, - The module is looking at: Order Status and Payment Status. Plus, Auto-Accept can be configured for some selected products only (not all) and it is disabled by default. So, if and only if "an Order is Pending", and "Payment Status is Paid (or No invoice)", and "the Product in order is configured to be Auto-Accepted", then the order will be Accepted. - The module uses WHMCS daily CronJob to do the tasks, hence it only runs once a day together with WHMCS cronjob. Regards, 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted January 19, 2013 Author Share Posted January 19, 2013 "The email for pending orders, when it is send? directly after finishing order, 1h, 1 day.... is that configurable?" - Sending an email to client is configurable how many days after the order is placed. 0 Quote Link to comment Share on other sites More sharing options...
factor Posted January 19, 2013 Share Posted January 19, 2013 Hi, I understand, but now if i click accept order in whmcs selecting multiple orders, if one of them fails executing server account creation or domain registration, it will still appear as pending after that. It is the same if i enable autoaccept on your module? About cron, autoaccept runs only once a day too? Why not hooks or something to make autoaccept inmediately? Regards, 0 Quote Link to comment Share on other sites More sharing options...
Bubka3 Posted January 19, 2013 Share Posted January 19, 2013 Auto-Accept Pending Orders that already Paid. is kind of useless. More at the WHMCS docs: http://docs.whmcs.com/Order_Management#Accepting_Pending_Orders 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted January 20, 2013 Author Share Posted January 20, 2013 @factor: The module only check if an order has "Order status is pending" and "Payment status is Paid or no invoice" and "All items in order are set to auto-accept", then it will call WHMCS AcceptOrder API: http://docs.whmcs.com/API:Accept_Order It leaves entire order to WHMCS to decide to leave it Pending or Complete. We did not implement a hook to accept orders immediately (even thought it is easy) because we think during the day (billing dept is at work), they can take care of orders and even if they are busy, they can leave an order un-touched for the module to run when cronjob is activated. Running once a day is enough for us. However, when a client wants it to be implemented in a hook to auto-accept immediately, we are happy to provide the hook. @Bubka3: By default, "Whenever an order is placed in WHMCS, it comes in as a pending order" and "Even if you have auto activation enabled, then while the products and services in that order may be automatically provisioned and delivered to the customer, the order status will remain pending until you manually confirm it." That is where we want our module to accept some orders on behalf of us. 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted January 20, 2013 Author Share Posted January 20, 2013 @factor: The module only check if an order has "Order status is pending" and "Payment status is Paid or no invoice" and "All items in order are set to auto-accept", then it will call WHMCS AcceptOrder API: http://docs.whmcs.com/API:Accept_Order It leaves entire order to WHMCS to decide to leave it Pending or Complete. We did not implement a hook to accept orders immediately (even thought it is easy) because we think during the day (billing dept is at work), they can take care of orders and even if they are busy, they can leave an order un-touched for the module to run when cronjob is activated. Running once a day is enough for us. However, when a client wants it to be implemented in a hook to auto-accept immediately, we are happy to provide the hook. @Bubka3: By default, "Whenever an order is placed in WHMCS, it comes in as a pending order" and "Even if you have auto activation enabled, then while the products and services in that order may be automatically provisioned and delivered to the customer, the order status will remain pending until you manually confirm it." That is where we want our module to accept some orders on behalf of us. 0 Quote Link to comment Share on other sites More sharing options...
factor Posted January 21, 2013 Share Posted January 21, 2013 Auto-Accept Pending Orders that already Paid. is kind of useless. More at the WHMCS docs: http://docs.whmcs.com/Order_Management#Accepting_Pending_Orders Neat listing of pending accounts, and more importantly, automatical update of income reports. If you don't accept the payment, income report doesn't get updated. About fraud, we use maxmind plus the verification tools our payment gateways provide. Secure enough for us. Now if busyrack could answer my questions 2 posts above this will help. Regards, 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted January 21, 2013 Author Share Posted January 21, 2013 @factor: The module only check if an order has "Order status is pending" and "Payment status is Paid or no invoice" and "All items in order are set to auto-accept", then it will call WHMCS AcceptOrder API: http://docs.whmcs.com/API:Accept_Order It leaves entire order to WHMCS to decide to leave it Pending or Complete. We did not implement a hook to accept orders immediately (even thought it is easy) because we think during the day (billing dept is at work), they can take care of orders and even if they are busy, they can leave an order un-touched for the module to run when cronjob is activated. Running once a day is enough for us. However, when a client wants it to be implemented in a hook to auto-accept immediately, we are happy to provide the hook. @Bubka3: By default, "Whenever an order is placed in WHMCS, it comes in as a pending order" and "Even if you have auto activation enabled, then while the products and services in that order may be automatically provisioned and delivered to the customer, the order status will remain pending until you manually confirm it." That is where we want our module to accept some orders on behalf of us. 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted January 22, 2013 Author Share Posted January 22, 2013 @factor: The module only check if an order has "Order status is pending" and "Payment status is Paid or no invoice" and "All items in order are set to auto-accept", then it will call WHMCS AcceptOrder API: http://docs.whmcs.com/API:Accept_Order It leaves entire order to WHMCS to decide to leave it Pending or Complete. We did not implement a hook to accept orders immediately (even thought it is easy) because we think during the day (billing dept is at work), they can take care of orders and even if they are busy, they can leave an order un-touched for the module to run when cronjob is activated. Running once a day is enough for us. However, when a client wants it to be implemented in a hook to auto-accept immediately, we are happy to provide the hook. @Bubka3: By default, "Whenever an order is placed in WHMCS, it comes in as a pending order" and "Even if you have auto activation enabled, then while the products and services in that order may be automatically provisioned and delivered to the customer, the order status will remain pending until you manually confirm it." That is where we want our module to accept some orders on behalf of us. 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted January 26, 2013 Author Share Posted January 26, 2013 @factor: The module only check if an order has "Order status is pending" and "Payment status is Paid or no invoice" and "All items in order are set to auto-accept", then it will call WHMCS AcceptOrder API: http://docs.whmcs.com/API:Accept_Order It leaves entire order to WHMCS to decide to leave it Pending or Complete. We did not implement a hook to accept orders immediately (even thought it is easy) because we think during the day (billing dept is at work), they can take care of orders and even if they are busy, they can leave an order un-touched for the module to run when cronjob is activated. Running once a day is enough for us. However, when a client wants it to be implemented in a hook to auto-accept immediately, we are happy to provide the hook. @Bubka3: By default, "Whenever an order is placed in WHMCS, it comes in as a pending order" and "Even if you have auto activation enabled, then while the products and services in that order may be automatically provisioned and delivered to the customer, the order status will remain pending until you manually confirm it." That is where we want our module to accept some orders on behalf of us. 0 Quote Link to comment Share on other sites More sharing options...
Bubka3 Posted February 17, 2013 Share Posted February 17, 2013 Do you sell a decoded version? 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted February 18, 2013 Author Share Posted February 18, 2013 Hi Bubka3, Could you please let us know your email address? Or just drop us an email at contact@busyrack.com We would like to explore more about your purpose of purchasing non-encoded version. Thank you. 0 Quote Link to comment Share on other sites More sharing options...
yjHosting Posted April 21, 2013 Share Posted April 21, 2013 However, when a client wants it to be implemented in a hook to auto-accept immediately, we are happy to provide the hook. i need this. i mean "auto accept immediately".. how can u provide? after i purchase will u send separately or will u provide with the addon? YJ 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted June 1, 2013 Author Share Posted June 1, 2013 Hi everyone, We released the newest version 2.0. Please, login to your client area and update the addons. More details of the module at URL http://www.busyrack.com/whmcs-order-assistant/ BR, Busyrack Dev Team 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted November 24, 2013 Author Share Posted November 24, 2013 Hi everyone, "To get even lower price, use coupon code BRADDONS50 and enjoy 50%OFF" Please be informed that the 50%OFF promotion has ended. I am sorry, we are not able to edit the post. Regards, BusyRack 0 Quote Link to comment Share on other sites More sharing options...
halifaxboy2009 Posted August 3, 2014 Share Posted August 3, 2014 The addon download is corrupted 0 Quote Link to comment Share on other sites More sharing options...
busyrack Posted April 7, 2015 Author Share Posted April 7, 2015 The addon download is corrupted [ATTACH=CONFIG]7027[/ATTACH] Hello, Sorry for the late reply. We've fixed this issue very long time ago Regards, 0 Quote Link to comment Share on other sites More sharing options...
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