PremiumVM Posted December 15, 2012 Share Posted December 15, 2012 Hello, I generated an invoice under a clients account which was paid. I then added the service to their account after the invoice was paid. Is it possible to link the service to that invoice or not? Regards, Dominic 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted December 15, 2012 Share Posted December 15, 2012 Hi I can imagine the following solutions: a) Delete the invoice. Before doing it take a copy of Transaction ID, payment fee, payment gateway, date of payment and amount. Now, to generete a new one which is linked to the product, set the next due date of the product to match your automatic invoice generation. Save. Go to Client Profile > Summary and click on "Generate due invoices" if you don't want to wait for the next cron execution. Finally open the newly generated invoice and manually add the payment in line with the details of the old manual invoice. b) Brute way only if you know what you are doing: insert the item in the invoice via database in tblinvoiceitems table with a query. Create a new record and pay attention to relid (it's the ID of your product) and invoiceid (it's should match the id or your existing invoice). c) Simpliest way: don't think back. Leave the invoice open (if you made it as a billable item disable, if applicable, all recurring options) and just set the next due date for the product. Let's say that your customer should pay renewal on 10/10/2013. Simply set next due date to 10/10/2013. Next year WHMCS will invoice him. d) "I'm scared" way: refund him, set the invoice as Cancelled and ask your customer to pay the right invoice. Probably there are other solutions but in this moment idk. 0 Quote Link to comment Share on other sites More sharing options...
PremiumVM Posted December 15, 2012 Author Share Posted December 15, 2012 (edited) Hello, It's just that it says no invoice due on the orders page, which is annoying, might just generate it and mark as paid. EDIT: still showing as no invoice due.. I'll live with it. Edited December 15, 2012 by PremiumVM 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted December 15, 2012 Share Posted December 15, 2012 Oh then you also miss the relation between the order and invoice. You could fix it in similar way of b) but i agree with you. I'll live with it. Yep, it doesn't change anything. It's just a bit annoying 0 Quote Link to comment Share on other sites More sharing options...
anthonyfox63 Posted February 8, 2013 Share Posted February 8, 2013 Someone needs to add the following information to the Documentation section relid (it's the ID of your product) I thought this but with out confirmation had too waste a couple of hours trying to find it in the forum, which I just did. 0 Quote Link to comment Share on other sites More sharing options...
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