EricHamby Posted December 15, 2012 Share Posted December 15, 2012 Trying to install WHMCS on a Plesk 11 machine. Every time i put my key in and put the database details in the installer it says it cant connect. Other scripts like Wordpress have installed fine. Contacted please about it and they very quickly pushed the blame this way. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted December 17, 2012 Share Posted December 17, 2012 Hello, Are you putting in the user/pass in the correct space? Sometimes users mix the two sections up when they're rushing through as the password is typically where the username would be. Also, have you tried using 127.0.0.1 rather than localhost, or the server IP directly? Is the user assigned to the database? 0 Quote Link to comment Share on other sites More sharing options...
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