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WHMCS and Plesk Database Issues


EricHamby

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Trying to install WHMCS on a Plesk 11 machine. Every time i put my key in and put the database details in the installer it says it cant connect. Other scripts like Wordpress have installed fine. Contacted please about it and they very quickly pushed the blame this way.

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Hello,

 

Are you putting in the user/pass in the correct space? Sometimes users mix the two sections up when they're rushing through as the password is typically where the username would be.

 

Also, have you tried using 127.0.0.1 rather than localhost, or the server IP directly?

 

Is the user assigned to the database?

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