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limte Support Operator ? why !


rabie

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hello all

i have a problem and i think it will be great if u can fix it :D

 

i have the WHM

and we have many ppl working in it but !!!

 

lats just said that we give a staff a Sales Operator he can see all right ?

 

thats great for now

 

my question is if we give a Support Operator he cant do any thing ?

only tickets !!!!

like i want him to see at lest the customer technical info !!!

like server ip number or what hosting or what service he have !!!!

something like that :D

 

will i did not find any thing to help me with this

 

any help here ??

 

can you add it in WHMCS :P

 

Thanks in advance.

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