ladysham Posted August 10, 2007 Share Posted August 10, 2007 I have opened a ticket on this issue but hope that maybe it can get resolved faster by putting it here too. I have been paying on a monthly lease for WHMCS. I really like it. However, today, I went to do some updating in the back end and was blocked for non-payment. I have proof that I paid this monthly (paid three days ago) and apparently it hasn't posted yet so I am locked out. Why? Please help ASAP. Thanks! Kelly Ling 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted August 10, 2007 Share Posted August 10, 2007 Hey, Billing matters are handled via tickets and not on the public forums. You should wait for a response in your ticket about this. From, Adam 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 10, 2007 WHMCS CEO Share Posted August 10, 2007 The license was reactivated some time ago now so I believe this is resolved. Matt 0 Quote Link to comment Share on other sites More sharing options...
ladysham Posted August 10, 2007 Author Share Posted August 10, 2007 Matt - This is still not resolved. I still receive an error when trying to log in. Thanks. Kelly Ling 0 Quote Link to comment Share on other sites More sharing options...
ladysham Posted August 10, 2007 Author Share Posted August 10, 2007 Matt and I are resolving this through his ticketing system now. And as reported on this website before, his customer service is exceptional. Kelly Ling 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.