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TinyMCE editor for WHMCS v5.1.2


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Hi

 

I just came across this thread editor in v5.1.2

 

i come of an idea to remove the new editor and replace it with tinymce editor

 

How can you do it

Download the zip file Click Here

Unzip on your computer

Upload to your WHMCS v5.1.2 installation

Delete the new editor in this directory /includes/jscript/editor.js

Finish

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  • 2 weeks later...
  • 1 month later...
WHMCS gave me replacement files today to switch back to TinyMCE in 5.1.2. I'll share after I do some testing.

 

Hopefully this is an indication they're dumping the new editor in the next version.

 

yes this is true according to John as i got the following in a support ticket

 

Hi,

The latest release of WHMCS is v5.1.2, v5.1.3 has not yet been released yet.

However I can confirm that in v5.1.3 we will be reverting back to TinyMCE editor to resolve the issue you are experiencing, applying the update Chris provided will resolve the issue for you now.

 

If we can be of any more assistance, please don't hesitate to get back in contact.

 

Regards,

John

Support Manager

 

the patch/file is here to work in 5.1.2 TinyMCERichTextEditor.zip

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I to have mine all setup loaded with articles; I thought it would be a good idea to check it against as many fields that used the editor to see if it worked all over.

 

I can attest to the fact this is working much better than the last editor. You could only click on one of those variables at the bottom and have it insert the variable into the editor. The new TinyMCE however works great and you can insert one variable after the other fine.

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just got this from WHMCS regarding the KB issue

 

Hi,

Thanks for taking the time to report this. Our developers are aware of the matter and this will be solved in our next release. Regrettably we do not have an interim fix, in the meantime you'd need to edit the knowledgebase articles in HTML.

 

If we can be of any more assistance, please don't hesitate to get back in contact.

 

Regards,

John

Support Manager

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This is exactly why I indicated earlier in this thread that I would first do some testing before sharing the file.

 

Looks like I'll just be waiting for 5.1.3 to upgrade, since I never upgraded to 5.1.2 on our production site.

 

so you got the patch when you have not 5.1.2 in production. i had tested 5..1.2 on a dev install and what issues were their were fixed quick by WHMCS, so i placed in production where a couple issue appeared that would have only appeared in production and 1 was the do with the editor, never checked in KB as not needed as have very extensive KB.

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so you got the patch when you have not 5.1.2 in production. i had tested 5..1.2 on a dev install and what issues were their were fixed quick by WHMCS, so i placed in production where a couple issue appeared that would have only appeared in production and 1 was the do with the editor, never checked in KB as not needed as have very extensive KB.

 

What's your point exactly? I have 5.1.2 in use on a new brand that is still pre-launch, but I'm not going live until I'm sure some of the 5.1.2 issues are resolved.

 

I asked WHMCS if they were going to address the deficiencies of the new editor, because I wasn't going to upgrade our production site without WHMCS having a standards compliant editor. They gave me the files to revert to TinyMCE. I posted here about it so that folks would know there was a TinyMCE replacement direct from WHMCS rather than using this third party workaround, but I didn't think it was appropriate to share the files until further testing was done. It would seem that decision has been validated.

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  • 2 months later...
Hi,

Thanks for taking the time to report this. Our developers are aware of the matter and this will be solved in our next release. Regrettably we do not have an interim fix, in the meantime you'd need to edit the knowledgebase articles in HTML.

 

If we can be of any more assistance, please don't hesitate to get back in contact.

 

Regards,

John

Support Manager

 

For what it's worth, I recently asked about the status of the problems with the TinyMCE replacement, and was told that this is NOT a known issue, so there seems to be some internal lack of communication or something going on over there at WHMCS. (Or he just meant it isn't a known issue NOW.)

 

After some back and forth I did get the latest files from WHMCS, and they correct the problem with knowledgebase article editing. I haven't tested other areas yet.

 

The file is too large to attach here, so I recommend you ask WHMCS for them, or I can make them available somewhere if need be.

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  • 4 weeks later...
For what it's worth, I recently asked about the status of the problems with the TinyMCE replacement, and was told that this is NOT a known issue, so there seems to be some internal lack of communication or something going on over there at WHMCS. (Or he just meant it isn't a known issue NOW.)

 

After some back and forth I did get the latest files from WHMCS, and they correct the problem with knowledgebase article editing. I haven't tested other areas yet.

 

The file is too large to attach here, so I recommend you ask WHMCS for them, or I can make them available somewhere if need be.

 

Can you zip up everything you have and place in a server with a download link?

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