SEOwhiz Posted August 3, 2012 Share Posted August 3, 2012 What setting to update to avoid the following: Our invoices read: "This is a billing reminder that your invoice no. 1073 which was generated on 07/22/2012 is due on 07/21/2012." - the due date is one day before the invoice date. (customers are laughing at me...) {$invoice_date_created} {$invoice_date_due} 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted August 3, 2012 Share Posted August 3, 2012 in your admin area under setup > automation settings > billing settings how have you got this setup - Invoice Generation ( Enter the default number of days before the due payment date to generate invoices) 0 Quote Link to comment Share on other sites More sharing options...
SEOwhiz Posted August 3, 2012 Author Share Posted August 3, 2012 Invoice Generation is set to 0 (zero) The advanced settings are all blank. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted August 3, 2012 Share Posted August 3, 2012 Invoice Generation is set to 0 (zero)The advanced settings are all blank. set the Invoice Generation to 7 (this will send the invoice out 7 days before due date). most hosts will send invoices out a few days before due date 0 Quote Link to comment Share on other sites More sharing options...
SEOwhiz Posted August 3, 2012 Author Share Posted August 3, 2012 Done and Thank You ! So, if I set up a new account 'today' for immediate billing, will the bill go out 7 days ago ?? - or, as I'm assuming, it will just go out immediately.....not be dated before it happens? Thanks again ! 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted August 3, 2012 Share Posted August 3, 2012 Done and Thank You ! So, if I set up a new account 'today' for immediate billing, will the bill go out 7 days ago ?? - or, as I'm assuming, it will just go out immediately.....not be dated before it happens? Thanks again ! if an account is ordered today then the invoice will go out today with todays date, and next month it will go out 7 days before the due date. we have ours set as An invoice will be generated and sent 14 days before the due dateA reminder will be sent 1 day before the due date Invoice then resent on due date and then if unpaid After 1 day a First Overdue reminder is sent. After 2 days a Second Overdue reminder is sent. After 2 days your account will be suspended and a 20% late fee is added to the invoice. (minimum £2) After 3 days a Third and Final reminder is sent After 14 Days you account will be terminated. so basically from issue to termination you have had 28 days to pay the invoice or contact us 0 Quote Link to comment Share on other sites More sharing options...
SEOwhiz Posted August 3, 2012 Author Share Posted August 3, 2012 Excellent response, thanks much - I owe you a hot dog... 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted August 3, 2012 Share Posted August 3, 2012 Excellent response, thanks much - I owe you a hot dog... pleased i could help. once you get used to how the automations works, the system almost runs itself 0 Quote Link to comment Share on other sites More sharing options...
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