Erik Posted August 3, 2012 Share Posted August 3, 2012 How can I manually add an automatic email each time an AVS mismatch occurs on recurring billing? We are privileged to have all of our hosting clients in one city. Every other month, it seems, one or two falls into this mismatched AVS scenario. It turns out someone moved and updated their card, or whatever.. but I have to manually notify them without having an automatic email. Thoughts? 0 Quote Link to comment Share on other sites More sharing options...
jclarke Posted August 3, 2012 Share Posted August 3, 2012 They should be receiving the Credit Card Payment Failed email when a payment declines because of AVS. You could add something to that email template to tell the customer to double check their credit card and address they have on file with you. 0 Quote Link to comment Share on other sites More sharing options...
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