zuma Posted July 31, 2012 Share Posted July 31, 2012 Like title said, i wonder why my WHMCS client area get freeze when my client finished their order, the page got freeze with message like this: "Please wait while you are redirected to the gateway you chose to make payment." nothing hapened after that, a try it with bank transfer method and mail in payment, basicaly it is ok, no significant problem, i can see all order and invoice in WHMCS admin page, its just anoying my client see never ending loading page like that here is my screenshoot: 0 Quote Link to comment Share on other sites More sharing options...
Aladdin Posted August 2, 2012 Share Posted August 2, 2012 Hi Zuma, Did you get this sorted out. I am having the same problem here. Thanks 0 Quote Link to comment Share on other sites More sharing options...
zuma Posted August 3, 2012 Author Share Posted August 3, 2012 not yet, i'm wait reply from WHMCS developer, normaly it will go to invoice page but its not, please someone help... 0 Quote Link to comment Share on other sites More sharing options...
Aladdin Posted August 3, 2012 Share Posted August 3, 2012 Hi Zuma, I have also sent a ticket to WHMCS a couple days ago and still waiting to hear. If you find out before me please let me know how to fix this. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
HostinPK Posted August 3, 2012 Share Posted August 3, 2012 Same problem here. Waiting for whmcs rep reply 0 Quote Link to comment Share on other sites More sharing options...
Aladdin Posted August 3, 2012 Share Posted August 3, 2012 I have change the settings on admin panel now and it takes the user to invoice. I am not sure if this is the right way of doing this as my other intallation does not require this setting to be changed. General / Ordering and tick 'Automatically take the user to the invoice' 0 Quote Link to comment Share on other sites More sharing options...
paperweight Posted August 4, 2012 Share Posted August 4, 2012 Check for blank lines at the bottom of the php files. I had this same problem 6 months ago and it was solved by removing the blank line after the closing PHP tag ?> in modules/server/MyModuleNameForService. Maybe this will help you too... 0 Quote Link to comment Share on other sites More sharing options...
zuma Posted August 6, 2012 Author Share Posted August 6, 2012 [ATTACH=CONFIG]3434[/ATTACH] I have change the settings on admin panel now and it takes the user to invoice. I am not sure if this is the right way of doing this as my other intallation does not require this setting to be changed. General / Ordering and tick 'Automatically take the user to the invoice' thanks, its work:) 0 Quote Link to comment Share on other sites More sharing options...
HostinPK Posted August 7, 2012 Share Posted August 7, 2012 Problem was solved by the WHMCS rep Mark. Today, he sent me a file named forwardpage.tpl and now redirection to the invoice is successful in case of Bank Transfer or Mail in Payment. 0 Quote Link to comment Share on other sites More sharing options...
Aladdin Posted August 7, 2012 Share Posted August 7, 2012 I received this file too and I have just changed my setting to original and it works fine. 0 Quote Link to comment Share on other sites More sharing options...
corllete Posted January 18, 2013 Share Posted January 18, 2013 Can you please tell us what was changed in this tpl file, we have the same issue thank you 0 Quote Link to comment Share on other sites More sharing options...
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