jerryb Posted July 27, 2012 Share Posted July 27, 2012 Sorry if this is answered elsewhere, but I've searched the forums and the docs and can't find a clear-cut answer for this probably simple question. Have a customer that requested a package upgrade, then changed their mind before payment was made. When I went to cancel the upgrade order, I got the warning box that "This will also run module termination for any active products/services." My question is - doeas that mean it will terminate the current account when the upgrade is cancelled? I can certainly understand this for cancelling an order for a new account, but not for an upgrade. My thinking is that the wording in the box is stock for a new order, and (hopefully) cancelling an upgrade will NOT terminate the current account. Am I wrong? BTW - am running 5.0.3 0 Quote Link to comment Share on other sites More sharing options...
jerryb Posted July 30, 2012 Author Share Posted July 30, 2012 Answering my own question - it acts as I thought it should, not doing anything to the original account. 0 Quote Link to comment Share on other sites More sharing options...
ZeroGravity Posted March 7, 2013 Share Posted March 7, 2013 Thanks for posting your findings. I have been wondering about this myself. I wasn't brave enough to click the button even though I guessed everything would be ok. Making assumptions can be dangerous. 0 Quote Link to comment Share on other sites More sharing options...
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