ITSNev Posted July 23, 2012 Share Posted July 23, 2012 Since upgrading to 5.1.2 I'm getting a blank screen after responding to a ticket. Enabling display errors pointed to the following issue... Fatal error: Call to undefined function ticketsummary() in /home/XXXX/public_html/portal/includes/ticketfunctions.php on line 0 Andrew provided the attached Patched which seem to address the error in Admin, but then produce a new error which prevented customers from being able to register support requests, which meant I had to reverse the patch so the original error still stands. URL https://xxx.xxx.co.uk/submitticket.php?step=2&deptid=2 Fatal error: Cannot redeclare ticketsummary() in /home/XXXX/public_html/portal/includes/ticketfunctions.php on line 0 Nev ticketfunctions.zip 0 Quote Link to comment Share on other sites More sharing options...
Bubka3 Posted July 23, 2012 Share Posted July 23, 2012 Try uploading a fresh copy of v5.1.2. 0 Quote Link to comment Share on other sites More sharing options...
ITSNev Posted July 24, 2012 Author Share Posted July 24, 2012 Thx Matt, I can confirm that this has now been fixed by Matt in providing replacement PHP Scripts. 0 Quote Link to comment Share on other sites More sharing options...
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