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Account marked as INACTIVE when cron runs.


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Hello Everyone,


Just wanted to see if anyone else has had this issue i've come across 3 companies now who have installed the latest update only to find that all of their customers are now marked as inactive.


This issue occurs when the cron runs,


The accounts can be any type of account at any status.


We've just had users sign up and pay only to have their accounts marked as INACTIVE by the whmcs cron which then makes JWHMCS not log them in.


We've had tons and tons of complaints about this issue, We've contact JWHMCS to try and get them re-develop the login section to allow INACTIVE users to login like WHMCS allows.


We have no way of getting around this, i've removed all hooks and addons from our WHMCS to see if they are causing the issue.


I find this a terror of a problem and my business profile has been damaged because of this issue.


We have had users sign up and no pay their invoice and then end up not being able to login 24 hours later after the cron has ran.


Does anyone have any suggestions as to what is causing this issue?


Best Regards,


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