AcMined Posted July 19, 2012 Share Posted July 19, 2012 Well the problem is that when cart.php?a=view redirects the user to the chekout it returns a 500 internal server error, and the same happens in other pages of the admin panel!!! I need help!!! And i trying to reset my whmcs password but i'm not receiving the email... 0 Quote Link to comment Share on other sites More sharing options...
jclarke Posted July 19, 2012 Share Posted July 19, 2012 Open your configuration.php and add the following: $display_errors=true; That may display some additional error messages so you can figure out what is going on. 0 Quote Link to comment Share on other sites More sharing options...
AcMined Posted July 20, 2012 Author Share Posted July 20, 2012 Still giving the internal server error 0 Quote Link to comment Share on other sites More sharing options...
Nathanael Posted July 20, 2012 Share Posted July 20, 2012 That means that the query is taking too much time and the web server is killing it. Increase your php "max_execution_time" or ask your hosting provider to do it. 0 Quote Link to comment Share on other sites More sharing options...
AcMined Posted July 21, 2012 Author Share Posted July 21, 2012 That means that the query is taking too much time and the web server is killing it. Increase your php "max_execution_time" or ask your hosting provider to do it. The max_execution_time is in 60 seconds!! and ther error is returned inmediatly 0 Quote Link to comment Share on other sites More sharing options...
jclarke Posted July 21, 2012 Share Posted July 21, 2012 Have you checked your php error logs and apache/web server logs for any error messages? 0 Quote Link to comment Share on other sites More sharing options...
Nathanael Posted July 21, 2012 Share Posted July 21, 2012 maybe wrong .htaccess file? 0 Quote Link to comment Share on other sites More sharing options...
lance Posted July 21, 2012 Share Posted July 21, 2012 or file permissions / ownership 0 Quote Link to comment Share on other sites More sharing options...
AcMined Posted July 22, 2012 Author Share Posted July 22, 2012 Have you checked your php error logs and apache/web server logs for any error messages? Yes, it's only said that error 500.shtml don't exists!!! 0 Quote Link to comment Share on other sites More sharing options...
Walsh Posted August 17, 2012 Share Posted August 17, 2012 The only time I've received a 500 error with WHMCS in the past is due to .htaccess problems and host limitations. Check your .htaccess file, do trial and error with it. See if that fixes the problem. If not contact your host and see if your hitting any CPU or RAM limitations. 0 Quote Link to comment Share on other sites More sharing options...
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