SolidState Posted July 15, 2012 Share Posted July 15, 2012 Hi, Yesterday i updated my whmcs to latest 5.1.2. Now when ever i try to reply a ticket by clicking add response i get blank page. i tried to refresh but its the same bank page. only way is to go page back. but by then i see 4 replies on my same msg on ticket, i tried to reload the page 4 times thats why i guess. i see the reply i made on the ticket by its not sending the msg email from the system to the client. i check the blank page error by enabling display error on blank page from whmcs. If at any time you encounter a blank page in the WHMCS system ensure display_errors is enabled in the server's PHP configuration and enable the Setup > General Settings > Other tab > Display Errors option, then reproduce the blank page problem. You should now see an error output to the screen. I get this error on blank page when i try to reply a ticket: Fatal error: Call to undefined function ticketsummary() in /home/xxxxusername/public_html/client/includes/ticketfunctions.php on line 0 please help. today i got an error email from my corn job report: Subject: Cron Daemon <br /> <b>Fatal error</b>: Call to undefined function ticketsummary() in <b>/home/xxxusername/public_html/client/admin/../includes/ticketfunctions.php</b> on line <b>0</b><br /> also is there any way i can downgrade to previous version on whmcs?? please advise 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted July 20, 2012 Share Posted July 20, 2012 Sometime I got the blank page also 0 Quote Link to comment Share on other sites More sharing options...
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