KeiranWardrope Posted July 1, 2012 Share Posted July 1, 2012 Hello There! Last night I decided I would match my WHMCS template with my website. After I done this things were looking good and at the way I wanted it to look. HOWEVER, when I was logged in using my template called "msh" and I notice that some pages when logged in as the client do not appear! I switched this back to the default and it seemed fine. I have went over everything I can think of and I cannot see the problem. I have looked at WHMCS documentation and the forum thread on here that tells you to turn errors on, I did do this and no error appeared. Would someone be able to help me with this? Thanks Guys, Keiran 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted July 1, 2012 Share Posted July 1, 2012 http://docs.whmcs.com/Troubleshooting_Guide#Blank_Page 0 Quote Link to comment Share on other sites More sharing options...
KeiranWardrope Posted July 1, 2012 Author Share Posted July 1, 2012 Already tried this, and there is still no result. 0 Quote Link to comment Share on other sites More sharing options...
jclarke Posted July 1, 2012 Share Posted July 1, 2012 Did you check the activity log? WHMCS displays template errors in this log. From the WHMCS Admin Area, go to Utilities->Logs-> Activity Log Then use the search feature to search for the word smarty 0 Quote Link to comment Share on other sites More sharing options...
KeiranWardrope Posted July 1, 2012 Author Share Posted July 1, 2012 (edited) Hello There, I have copied the log here: Smarty Error: [in msh/footer.tpl line 38]: syntax error: unrecognized tag '' Smarty Error: [in msh/footer.tpl line 38]: syntax error: unrecognized tag: %FOOTER_LINK Smarty Error: [in msh/header.tpl line 45]: syntax error: unrecognized tag ' Smarty Error: [in msh/header.tpl line 45]: syntax error: unrecognized tag: %FOOTER_LINK Smarty Error: [in msh/header.tpl line 48]: syntax error: unrecognized tag '' Smarty Error: [in msh/header.tpl line 48]: syntax error: unrecognized tag: %FOOTER_LINK Smarty Error: [in msh/header.tpl line 47]: syntax error: unrecognized tag '' Smarty Error: [in msh/header.tpl line 47]: syntax error: unrecognized tag: %FOOTER_LINK Smarty Error: [in msh/header.tpl line 47]: syntax error: unrecognized tag '' Smarty Error: [in msh/header.tpl line 47]: syntax error: unrecognized tag: %FOOTER_LINK Smarty Error: [in msh/header.tpl line 47]: syntax error: unrecognized tag '' Smarty Error: [in msh/header.tpl line 47]: syntax error: unrecognized tag: %FOOTER_LINK Smarty Error: [in msh/header.tpl line 67]: syntax error: unrecognized tag '' Smarty Error: [in msh/header.tpl line 67]: syntax error: unrecognized tag: %FOOTER_LINK Smarty Error: [in msh/header.tpl line 67]: syntax error: unrecognized tag '' Smarty Error: [in msh/header.tpl line 67]: syntax error: unrecognized tag: %FOOTER_LINK @jclarke Would anyone be able to help me via Team Viewer? Kind Regards, Keiran Edited July 1, 2012 by KeiranWardrope 0 Quote Link to comment Share on other sites More sharing options...
jclarke Posted July 1, 2012 Share Posted July 1, 2012 If you post your header.tpl/footer.tpl here I can take a quick look. If you would like me to look at it privately, send me a PM and I can do so for a small consulting fee. 0 Quote Link to comment Share on other sites More sharing options...
KeiranWardrope Posted July 1, 2012 Author Share Posted July 1, 2012 Hello There, Below is header.tpl <!DOCTYPE html><html lang="en"> <head> <meta http-equiv="content-type" content="text/html; charset={$charset}" /> <title>{if $kbarticle.title}{$kbarticle.title} - {/if}{$pagetitle} - {$companyname}</title> {if $systemurl}<base href="{$systemurl}" /> {/if}<script type="text/javascript" src="includes/jscript/jquery.js"></script> {if $livehelpjs}{$livehelpjs} {/if} <link href="templates/{$template}/css/bootstrap.css" rel="stylesheet"> <link href="templates/{$template}/css/whmcs.css" rel="stylesheet"> <link rel="stylesheet" href="http://ministudios.co.uk/msh/css/general.css'>http://ministudios.co.uk/msh/css/general.css" type="text/css" /> <link rel="stylesheet" href="http://ministudios.co.uk/msh/css/template.css'>http://ministudios.co.uk/msh/css/template.css" type="text/css" /> <script src="templates/{$template}/js/whmcs.js"></script> {$headoutput} </head> <body> <div id="wrapper"> <!--FOOTER START--> <div id="footer-row"> <div id="footer-bg"> <div id="footer" class="container_12"> <div class="copyright"> Welcome To The New Client System! At The Current Moment Only Support Is Active While We Re-Configure Our System! <!--{%FOOTER_LINK} --> </div> </div> </div> <!--FOOTER END--> <!--TOP START--> <div id="top-row"> <div id="top-bg"> <div id="logo"> <h1> <span class="logo-title"> <a href="http://ministudios.co.uk/msh"> <img src="http://ministudios.co.uk/msh/images/logo.png" alt="" /> </a> </span> <br/> </div> <!--TOP END--> {$headeroutput} <div class="topbar"> <div class="fill"> <div class="whmcscontainer"> <ul> <li><a href="{if $loggedin}clientarea{else}index{/if}.php">{$LANG.hometitle}</a></li> </ul> {if $loggedin} <ul> <li class="menu"> <a href="#" class="menu">{$LANG.navservices}</a> <ul class="menu-dropdown"> <li><a href="clientarea.php?action=products">{$LANG.clientareanavservices}</a></li> <li class="divider"></li> <li><a href="cart.php">{$LANG.navservicesorder}</a></li> <li><a href="cart.php?gid=addons">{$LANG.clientareaviewaddons}</a></li> </ul> </li> </ul> <ul> <li class="menu"> <a href="#" class="menu">{$LANG.navdomains}</a> <ul class="menu-dropdown"> <li><a href="clientarea.php?action=domains">{$LANG.clientareanavdomains}</a></li> <li class="divider"></li> <li><a href="cart.php?gid=renewals">{$LANG.navrenewdomains}</a></li> <li><a href="cart.php?a=add&domain=register">{$LANG.navregisterdomain}</a></li> <li><a href="cart.php?a=add&domain=transfer">{$LANG.navtransferdomain}</a></li> <li class="divider"></li> <li><a href="domainchecker.php">{$LANG.navwhoislookup}</a></li> </ul> </li> </ul> <ul> <li class="menu"> <a href="#" class="menu">{$LANG.navbilling}</a> <ul class="menu-dropdown"> <li><a href="clientarea.php?action=invoices">{$LANG.invoices}</a></li> <li><a href="clientarea.php?action=quotes">{$LANG.quotestitle}</a></li> <li class="divider"></li> {if $condlinks.addfunds}<li><a href="clientarea.php?action=addfunds">{$LANG.addfunds}</a></li>{/if} {if $condlinks.masspay}<li><a href="clientarea.php?action=masspay&all=true">{$LANG.masspaytitle}</a></li>{/if} {if $condlinks.updatecc}<li><a href="clientarea.php?action=creditcard">{$LANG.navmanagecc}</a></li>{/if} </ul> </li> </ul> <ul> <li class="menu"> <a href="#" class="menu">{$LANG.navsupport}</a> <ul class="menu-dropdown"> <li><a href="supporttickets.php">{$LANG.navtickets}</a></li> <li><a href="knowledgebase.php">{$LANG.knowledgebasetitle}</a></li> <li><a href="downloads.php">{$LANG.downloadstitle}</a></li> <li><a href="serverstatus.php">{$LANG.networkstatustitle}</a></li> </ul> </li> </ul> <ul> <li><a href="submitticket.php">{$LANG.navopenticket}</a></li> </ul> <ul> <li><a href="affiliates.php">{$LANG.affiliatestitle}</a></li> </ul> <ul class="nav secondary-nav"> <li class="menu"> <a href="#" class="menu">{$LANG.hello}, {$loggedinuser.firstname}!</a> <ul class="menu-dropdown"> <li><a href="clientarea.php?action=details">{$LANG.editaccountdetails}</a></li> {if $condlinks.updatecc}<li><a href="clientarea.php?action=creditcard">{$LANG.navmanagecc}</a></li>{/if} <li><a href="clientarea.php?action=contacts">{$LANG.clientareanavcontacts}</a></li> {if $condlinks.addfunds}<li><a href="clientarea.php?action=addfunds">{$LANG.addfunds}</a></li>{/if} <li><a href="clientarea.php?action=emails">{$LANG.navemailssent}</a></li> <li><a href="clientarea.php?action=changepw">{$LANG.clientareanavchangepw}</a></li> <li class="divider"></li> <li><a href="logout.php">{$LANG.logouttitle}</a></li> </ul> </li> </ul> {else} <ul> <li><a href="announcements.php">{$LANG.announcementstitle}</a></li> </ul> <ul> <li><a href="knowledgebase.php">{$LANG.knowledgebasetitle}</a></li> </ul> <ul> <li><a href="serverstatus.php">{$LANG.networkstatustitle}</a></li> </ul> <ul> <li><a href="affiliates.php">{$LANG.affiliatestitle}</a></li> </ul> <ul> <li><a href="contact.php">{$LANG.contactus}</a></li> </ul> <ul class="nav secondary-nav"> <li class="menu"> <a href="#" class="menu">{$LANG.account}</a> <ul class="menu-dropdown"> <li><a href="clientarea.php">{$LANG.login}</a></li> <li><a href="register.php">{$LANG.register}</a></li> <li class="divider"></li> <li><a href="pwreset.php">{$LANG.forgotpw}</a></li> </ul> </li> </ul> {/if} </div> </div> </div> <div class="whmcscontainer"> <div class="contentpadded"> {if $pagetitle eq $LANG.carttitle}<div id="whmcsorderfrm">{/if} and here is footer.tpl {if $pagetitle eq $LANG.carttitle}</div>{/if} </div> </div> </div> <div class="footerdivider"> <div class="fill"></div> </div> <div class="whmcscontainer"> <div class="footer"> <div id="copyright">Copyright © 2011 {$companyname}. All Rights Reserved.</div> {if $langchange}<div id="languagechooser">{$setlanguage}</div>{/if} <div class="clear"></div> </div> </div> <!--FOOTER START--> <div id="footer-row"> <div id="footer-bg"> <div id="footer" class="container_12"> <div class="copyright"> Ministudios Limited is a company registered in Scotland (number: SC422269) </div> <!--{%FOOTER_LINK} --> </div> </div> </div> <!--FOOTER END--> {$footeroutput} </body> </html> 0 Quote Link to comment Share on other sites More sharing options...
TITUS8 Posted July 18, 2012 Share Posted July 18, 2012 (edited) Hello There, Below is header.tpl <!--FOOTER START--> <div id="footer-row"> <div id="footer-bg"> <div id="footer" class="container_12"> <div class="copyright"> Welcome To The New Client System! At The Current Moment Only Support Is Active While We Re-Configure Our System! <!--{%FOOTER_LINK} --> </div> </div> </div> <!--FOOTER END--> I'm just taking a shot in the dark... but it looks to me like you have footer code in you header.tpl, and it looks like the footer.tpl has a portion of the same data... you may want to adjust this, as smarty is confued at the syntax, its also telly you the syntax error is Smarty Error: [in msh/header.tpl line 45]: syntax error: unrecognized tag ' Smarty Error: [in msh/header.tpl line 45]: syntax error: unrecognized tag: %FOOTER_LINK hope this helps... Edited July 18, 2012 by TITUS8 0 Quote Link to comment Share on other sites More sharing options...
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