How do you handle domain transfers?

[CSNM-Carl]

Just wondering how everyone who uses WHMCS handles domain transfers?

 

After they complete do you send your client an email confirming the transfer is complete? With our old system (AWBS) when the cron was run it would send an email to notify that a transfer had completed.

 

Thanks,

 

Carl

[Sohan]

I think it's all automated, not sure. Never had a transfer lol.

[CSNM-Carl]

I think it's all automated, not sure. Never had a transfer lol.

 

When a transfer completes all WHMCS does it update the renewal/expiry etc, it doesn't notify the client. :wink:

[Richie]

I think it's all automated, not sure. Never had a transfer lol.

 

When a transfer completes all WHMCS does it update the renewal/expiry etc, it doesn't notify the client. :wink:

 

Actually it doesnt, I confirmed with matt on this because Modernbill used to run a cron job once a week that pulled all the renewal dates from enom, but WHMcs doesnt do this..

 

Once a transfer is completed, you need to update the renewal date yourself manually, and will need to notify your customer yourself

[brianoz]

The renewal dates could come from whois data, not too hard to do, in theory.

[trine]

>>The renewal dates could come from whois data

 

Well, in theory, yes, but making it work across all tlds and not to mention registries, would be a pain. Some of the APIs used with WHMCS do support getting this info, namely directi and enom, so that would be the way to go.