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Default template and billing template Issues

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Hi every one. I have figured out most of the system but can’t get the billing templates to work within the default template, in other words there working together but separately? can anyone shed some light thanks this is my urlhttp://webandhosting.org/billing/index.php?systpl=default if you just click on “Order hosting only” it brings up the chosen billing template but on its own? I have been told by support that the default template needs to be activated in setting but they neglected to say what settings! and as many of you know that could mean anything lol help:)

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