PPH Posted July 22, 2007 Share Posted July 22, 2007 When receiving a cancellation request we terminated the referenced account. We now see that there is a pending cancellation request on the front page of the new 3.2 version. Are cancellation requests supposed to be deleted after being terminated? We were leaving the cancellation request as a record that it was requested along with the reason. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted July 22, 2007 WHMCS CEO Share Posted July 22, 2007 It is planned that they will be deleted once carried out. Matt 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted July 22, 2007 Author Share Posted July 22, 2007 OK we will just delete the request and copy the reason as a note on their account. 0 Quote Link to comment Share on other sites More sharing options...
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