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Billing and log for Paid Support


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Hi

 

In addition to hosting we provide paid support to our customers. We offer e.g. 10 hours support bundle and we enter an order for all 10 hours for the customer and get invoice generated in WHMCS. Customer can ask us for any technical work under this support bundle. This all is fine.

But I was exploring is there an option to log for how much hours we have provided support to the customers and how much hours are left for him?

 

Habib

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