VicToMeyeZR Posted May 27, 2012 Share Posted May 27, 2012 This feature in the support tickets. "Set ticket status after I reply" has NEVER worked from the day one release. I never posted it before, because I thought for sure it would have been caught and fixed, but apparently no one seems to figure it out?? Can this be fixed please, its quite annoying. 0 Quote Link to comment Share on other sites More sharing options...
MordyT Posted May 31, 2012 Share Posted May 31, 2012 Confirmed. Same issue. I always have to reply and then set the status.... 0 Quote Link to comment Share on other sites More sharing options...
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