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My Welcome Mail Message is unable to populata {$service_dedicated_ip}


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When WHMCS sents a mail to my new users, it is unable to expand / populate the {$service_dedicated_ip} , so I have to send later on, manually, a new message explaining the customer how to access his machine (what ip to use).


Seems that rests of fields are correctly populated, but one of the most important, IP address, is not.


Any hint ?

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  • 2 weeks later...

Hi, I heard this is not currently implemented, and the VPS.NET module done by WHMCS and supported/shipped officially, does not cover this feature. It seem it does not assigns an IP. And since IP address is not included automatically, there is no way to send it on the Welcome Message ? Is that true ? Please confirm if that is a known limitation of the module, or it is a bug/misconfiguraiton on my side, because if this a limitation, is a very important one.. :-(

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