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Can't Register Domain Via WHMCS


ddg8176

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I usually register domains with eNom manually but tonight I wanted to run the order through my website to test a real order. I submitted the order from my website and it showed up pending on the admin homepage of WHMCS. I have WHMCS configured to allow me to accept orders before sending them to the registrar. So I go to the order and click the Accept Order button. WHMCS created the hosting accounts on the server ( I check my WHM and the hosting accounts were in the list. Here's the problem: I keep getting this error after accepting the order is complete:

 

An Error Occurred

Invalid Registrant information. - Required parameter missing; SRS Major Code: 5060

 

I have no idea what this means and I don't understand why I'm getting it. Enom is my registrar. I have my eNom username and password entered correctly and my nameservers are also entered correctly. I have funds in my eNom account. Obviously automating an accepted works (at least with the hosting setup) so I would think it would work for registering the domain too.

 

Can someone please shine some light on this for me.

 

Thanks!

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PROBLEM SOLVED!!! I finally realized that my client's "required" phone number was blank. I entered the phone number and resubmitted the order to eNom and it went through via WHMCS.

 

D a r n i t ... I hate when such silly oversights cause this much frustration. Anywho... hope this spares someone else hours of agony... if you get this error - double check your client's details.

 

Well it's 3am... now I can finally get some sleep.

Edited by ddg8176
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