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Manual order entry, what am I doing wrong?


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A customer emailed me with 10 domains he wanted to register..

So I clicked New Order from the client summary page and entered the domains (the new + add another domain feature is great).. Once done, I clicked on the invoice and did an "attempt capture CC", which worked.. However, none of the domains are auto-registered..

I had to go into each one and register them manually.. (Select registrar for .com , then click REGISTER module command)..

 

Isn't there a more automated way?

 

Thanks, -t

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One more interesting thing: The domains, even though the CC was captured and invoice marked as PAID, they still showed with Registrar: NONE in the domains menu.

 

I had to pull down and select the correct registrar, save, before I can use the module commands to manually register that domain.

 

So why is the behavior different for manually-entered orders? The automated allocation (registration and hosting creation) works fine for orders that the customer enters him/herself..

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