imaticon Posted March 24, 2012 Share Posted March 24, 2012 We are pleased to announce our brand new management interface: R.E.M.D.I - ResellerClub Extended Management Domain Interface for ResellerClub & LogicBoxes Domains Key Features WHMCS v5 ready Easy Install and Setup in minutes Manage, Create, Modify, Delete and change Domain Contacs reg-c, admin-c, tech-c and bill-c Whois ID protection Management with allow or disallow function from addon setup Whois ID protection control through WHMCS build in Management tool Extended Child Name Server Interface Seamless integration into your Client Area domain details Templates available for Default v5, portal and classic Language files available for English and Spanish. You can add your own languages by simply translating the main English file All error messages correctly interpreted and editable through the language file. Customer friendly management interfaces Screenshots, Free Trial and more informations available at our website http://www.resellerclub-mods.com/products/management-mods/remdi.html Best Regards, Marco 0 Quote Link to comment Share on other sites More sharing options...
HostR34 Posted April 1, 2012 Share Posted April 1, 2012 (edited) Im going to check this out, but as an fyi you should provide an additional license for renewing the annual support updates, just as you can with WHMCS for example for 49.95 USD also fyi your RAMCI3103 code that your site said lasted until 31st of March I guess did not take into account everyone's 31st of March based on time zones. So I could not use the code. Edited April 1, 2012 by HostR34 0 Quote Link to comment Share on other sites More sharing options...
Troy Posted April 1, 2012 Share Posted April 1, 2012 Sounds like an interesting module. If you would add domain transfer enhancements I would definitely purchase. I need something similar to Enom Extended for ResellerClub that will notify clients of changes/success/failure of a domain transfer. 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted April 1, 2012 Author Share Posted April 1, 2012 Hi HostR34, Im going to check this out, but as an fyi you should provide an additional license for renewing the annual support updates The renewing anaul support is there and offered for owned licences. The monthly and yearly licences includes support and updates. Hi Troy, If you would add domain transfer enhancements I would definitely purchase. I need something similar to Enom Extended for ResellerClub that will notify clients of changes/success/failure of a domain transfer. This is one of the next free tools available soon in the FREE ResellerClub & LogicBoxes Tools v2. You can check manually if a Domain Transfer has been completed in your reseller account. If a domain transfer has been completed, the tool changes the status automatically from Pending Transfer to Active in your WHMCS and send a confirmation Email, if activated, to your Customer using the selected custom email template from the addon setup. And you can automize this task by setup a cronjob. Regards, Marco 0 Quote Link to comment Share on other sites More sharing options...
Troy Posted April 2, 2012 Share Posted April 2, 2012 Hi Troy, This is one of the next free tools available soon in the FREE ResellerClub & LogicBoxes Tools v2. You can check manually if a Domain Transfer has been completed in your reseller account. If a domain transfer has been completed, the tool changes the status automatically from Pending Transfer to Active in your WHMCS and send a confirmation Email, if activated, to your Customer using the selected custom email template from the addon setup. And you can automize this task by setup a cronjob. Regards, Marco Sounds good. However, I would also want to notify the customer of every status change along the way. For example, the first email they should get once the transfer is submitted is a notice that a transfer approval email has been sent, so they can be sure to look out for it. Once they approve the transfer they should get an email indicating the transfer is pending release by the losing registrar. If they don't get the approval email and the transfer fails, they should get an email indicating the transfer has failed. If they don't unlock the domain, or the domain isn't 60 days old, and the transfer fails for those reasons, they should be informed via email as well. Basically with every status change an email should be sent informing the customer of the current status. This is the sort of thing that Enom Extended did for Enom. However, I'm moving away from Enom for various reasons and would like the same level of functionality with ResellerClub and WHMCS. Perhaps you should make this a separate paid module--I'm certainly willing to pay for the functionality. 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted April 2, 2012 Author Share Posted April 2, 2012 Hi Troy, For example, the first email they should get once the transfer is submitted is a notice that a transfer approval email has been sent, so they can be sure to look out for it. This is WHMCS build in with the mail the system send when a domain transfer has been paid. You can customize this mail and place any instructions with reference to the transfer approval mail that resellerclub sends out without any delay to the reg-c email address. The Reseller (you) receives automatically a confirmation mail that the transfer is "Pending Admin Approval". Once they approve the transfer they should get an email indicating the transfer is pending release by the losing registrar. Unfortunately only the Reseller receive this "Pending Registry Approval" confirmation mail. If they don't unlock the domain, or the domain isn't 60 days old, and the transfer fails for those reasons, they should be informed via email as well. Basically with every status change an email should be sent informing the customer of the current status. Any transfer failure will be reported with an email to the reseller but not to the customer. As per now, no API functions are available to handle the flow as you request. I agree with you that this is really needed. The only way to get new API functions available is to make a feature request at ResellerClub's Feedback forum. Regards, Marco 0 Quote Link to comment Share on other sites More sharing options...
Troy Posted April 2, 2012 Share Posted April 2, 2012 Yes, you *could* send the transfer approval email information when the transfer is submitted. However, if we don't have transfers automatically submitted (and we don't) then we might not want that information to be sent to the user until the transfer is actually submitted. Perhaps for some reason we won't even end up submitting the transfer, if for example we check and the domain is obviously less than 60 days old. You can get the transfer status via the https://httpapi.com/api/domains/details.json API call. You pass the order id and request the DomainStatus, and there are a number of transfer statuses that can come back from the query. I just ran it on a pending domain transfer we have, and got a "sixtydaylock" status back. An example API call URL is: https://httpapi.com/api/domains/details.json?auth-userid=0&auth-password=password&order-id=0&options=DomainStatus So, assuming your module uses some sort of database table to store extra domain name information that isn't tracked by WHMCS, you would just need a cron job that would query the current status of all pending transfer domains, and if the DomainStatus is different than what you last stored in the database, you know a change has occurred. You can then trigger the sending of an email to the client to let him know. Enom Extended does something like this, and has an internal/configurable mapping of transfer status to description so that you can configure the description for a particular transfer status to your taste, and it goes out in an email to let the client know a change in the transfer has occurred. Enom Extended also features smarty variables you can add to clientareadomaindetails.tpl to show the current transfer status there as well. That's what I would like to see in a similar module for ResellerClub. 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted April 2, 2012 Author Share Posted April 2, 2012 hmmm... yes, I agree. With that we can fetch the Domain Status. However, I have right now a Domain in Transfer Pending state. The domain status is empty and the domain has not been approved yet by the owner. Have you some pending transfers which has been approved by the owner? What is the Domain Status if the owner has approved the transfer? I have to figure out all these details first. Unfortunately the API documentation does not provide all the possible Domain status for a transfer pending domain. 0 Quote Link to comment Share on other sites More sharing options...
Troy Posted April 2, 2012 Share Posted April 2, 2012 (edited) Looks like DomainStatus isn't going to be reliable. The one I mentioned above that has the "sixtydaylock" status had actually completed, so that's the 60 day lock against transferring *again* after the current transfer completed, not the current transfer status. For a domain that is still in progress, approved by the user and waiting for the losing registrar to release, there is no DomainStatus at all. However, I performed the same API call requesting "All" instead of just "DomainStatus", and in the results I have some parameters that look promising for implementing this: TransferRequestTime: Sat Mar 31 15:41:04 GMT 2012 actiontype: AddTransferDomain actionstatus: TransferRequestSent actionstatusdesc: Transfer waiting for Losing Registrar Approval currentstatus: InActive (This changing to Active would probably be the indicator you'd use to know the transfer has completed.) Interestingly, the other published options, (OrderDetails, ContactIds, RegistrantContactDetails, AdminContactDetails, TechContactDetails, BillingContactDetails, NsDetails), do not appear to return this information, so only the All option appears to be capable of giving you the transfer information. If we could use actionstatus and actionstatusdesc in an email template and in clientareadomaindetails.tpl, and could schedule a cron job that would check the current status of pending transfers, update whmcs with changes, and send emails on changes (including initial transfer submission, all changes, and completion), that would be perfect. Edited April 2, 2012 by Troy 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted April 2, 2012 Author Share Posted April 2, 2012 yup, this is valid. Could be achieved and I think by extending the new tool "Domain Transfer Check". However, the initial tool will be launched "as is" this week and then I will check to improve and implement your request. 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted April 28, 2012 Author Share Posted April 28, 2012 Hi All, We have launched yesterday 27th April the new v3.1 version with Multi LogicBoxes Registrars Support. No more barriers or limitations! Use all mods & modules for ResellerClub, Resell.biz (stargate) and Net Earth One simultaneously with the same Interface, the same Module, at the same time! http://www.resellerclub-mods.com/en/products/management-mods/remdi.html Regards, Marco 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted June 15, 2012 Share Posted June 15, 2012 If the information is sent only to the reseller, you can use this in your module too. infact its probably better, for a professional business standpoint that the client does not receive anything from your registrar. they are a client of your business not the registrar, your business just happens to use the registrar and if your client is receiving contact from your registrar then you want to be choosing a new one. At most i would expect a very generic contact from the registry only. Even then only to say that the domain information should be checked and updated annually. I still find this practice somewhat unauthodox, they could ensure our business does it but thats another argument, in my opinion all client communication should be completed by your company and only your company. 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted February 20, 2013 Author Share Posted February 20, 2013 Hi All, We have launched today the new version for our Management Mod REMDI - ResellerClub Extended Management Domain Interface. Changelog Ready for API Key - The new version v3.3.1 uses now only your unique API Key in place of your Reseller Password. Important: Before Upgrading to version 3.3.1: Make sure you have updated first the Management Core Console to v1.0.7 or above Make sure you have added your Api Key! The new version 3.3.1 uses now only the API Key to connect with the API DO NOT remove your Reseller Password! The password is still required for all other modules More infos for installation and update can be found here: http://www.resellerclub-mods.com/en/products/management-mods/remdi.html Regards, Marco 0 Quote Link to comment Share on other sites More sharing options...
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