Redactuk Posted February 23, 2012 Share Posted February 23, 2012 WHMCS has been causing me a great deal of annoyance the last few days. I have an order for a service that generated an invoice, and on that invoice I manually added new one-off charges. I then agreed with the customer to defer payment for the item from the order by 1 month but still invoice the extra items. So I removed the service item from the invoice and generated a new invoice for that service manually, then went into the DB and updated the orginal order so that it pointed to the new invoice - all would be well I thought. However, every day WHMCS now generates a new invoice for the service! What do I need to change in the database to tell system that an invoice for that service already exists? Is an invoice number saved against the service record? i.e. WHY each day is that service coming up as not invoiced when it clearly HAS an original order AND that order links to the existing invoice. Any help appreciated, as this is the 3rd day I've now emailed customer to apologise for duplicated invoice 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted February 23, 2012 Share Posted February 23, 2012 I think you'll find that the link is to the invoice line items, rather than the actual invoice itself. 0 Quote Link to comment Share on other sites More sharing options...
Redactuk Posted February 23, 2012 Author Share Posted February 23, 2012 Thanks. I'll check it out later. 0 Quote Link to comment Share on other sites More sharing options...
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