tomb Posted February 11, 2012 Share Posted February 11, 2012 1) I am not sure but it seems like that WHMCS never updates the due date for a hosting plan. When I manually generate 2 invoices (using "Invoice Selected Items") from the same hosting plan (billing cycle: quarterly) the "due date" for the hosting plan isn't updated. 2) When I am in the client summary the > Product/Service section only shows next me the due date which isn't updated. How do I find out the next invoice date for recurring invoices? Thank you for your help. 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted February 11, 2012 Share Posted February 11, 2012 How much time has passed since you set these up? Only the next invoice and due date will show in the Client Area and Client section of WHMCS If all the recurring invoices were listed then the Calendar would be overloaded The nearest you will get is the Income Forecast report 0 Quote Link to comment Share on other sites More sharing options...
tomb Posted February 11, 2012 Author Share Posted February 11, 2012 Thank you for your super fast reply. How much time has passed since you set these up? Only the next invoice and due date will show in the Client Area and Client section of WHMCS I was testing this on dev system. I've waited a couple days and also excuted the cronjob. But the due date never updates. When I login as client. the due date for all 2 invoices stays the same. How much time has to be passed? How can I test this? 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted February 11, 2012 Share Posted February 11, 2012 (edited) When I login as client. the due date for all 2 invoices stays the same. How much time has to be passed? How can I test this? Let's say the first (setup) invoice is 01 January 2012 and is paid The next recurring invoice will be 01 February 2012 The invoices for this will be sent out based on the settings in WHMCS (example 14, 7, and 1 days before due) Lets then say it is paid on 01 February 2012 Once paid the next due date is 01 March 2012 No other invoices will be viisible and the due date updates as above As you can see you need to wait some time, and as far as I am aware there is no way to check/test unlesss you change the server time I was sceptical when setting up my installation, but have not encountered any issues and all invoices are being created correctly as per the settings Lets check some settings, for this product / service Registration Date Billing Cycle Next Due Date Invoices Paid date issued / date due / date paid Invoices Unpaid date issued / date due Edited February 11, 2012 by m8internet 0 Quote Link to comment Share on other sites More sharing options...
tomb Posted February 11, 2012 Author Share Posted February 11, 2012 Thank you so much m8internet for pointing me in the right direction. It's working exactly as described. I was missing the mark as paid step. I've generated 3 invoices, but never marked them as paid. Thus the due date never updates. Is this a feature or bug? 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted February 11, 2012 Share Posted February 11, 2012 I was missing the mark as paid step. I've generated 3 invoices, but never marked them as paid. Thus the due date never updates. Is this a feature or bug? The mark as paid should occur once the payment has been processed If this is a merchant payment gateway it should be automated If this is a manual payment then you need to manually process the payment completed, ie paid (such as main in payment, etc) 0 Quote Link to comment Share on other sites More sharing options...
tomb Posted February 11, 2012 Author Share Posted February 11, 2012 perfect. Thanks for your in-depth answers. 0 Quote Link to comment Share on other sites More sharing options...
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