Invoice initials don't show up

[tomb]

I've uncommented invoice.tpl as described in the documentation.

 

line 5. FROM

<title>{$companyname} - {* This code should be uncommented for EU companies using the sequential invoice numbering so that when unpaid it is shown as a proforma invoice {if $status eq "Paid"}*}{$LANG.invoicenumber}{*{else}{$LANG.proformainvoicenumber}{/if}*}{$invoicenum}</title>

 

TO

 

<title>{$companyname} - {if $status eq "Paid"}{$LANG.invoicenumber}{else}{$LANG.proformainvoicenumber}{/if}{$invoicenum}</title>

 

 

line 100 FROM

<span class="title">{* This code should be uncommented for EU companies using the sequential invoice numbering so that when unpaid it is shown as a proforma invoice {if $status eq "Paid"}*}{$LANG.invoicenumber}{*{else}{$LANG.proformainvoicenumber}{/if}*}{$invoicenum}</span><br />

 

 

 

<span class="title">{$LANG.invoicenumber}{else}{$LANG.proformainvoicenumber}{/if}{$invoicenum}</span><br />

 

 

 

 

Sequential Paid Invoice Numbering is enabled

Sequential Invoice Number Format is set to INVXY{NUMBER}

Next Paid Invoice Number is set to 00001

 

When I create a new invoice the new invoice format isn't applied. The Invoice format doesn't also show up under > Invoice > Options > Invoice #.

 

 

How can I fix this?

 

Thanks in advanced for any kind of help.

[tomb]

problem solved. I've enabled the EU VAT module.

[m8internet]

Wasn't aware of that requirement, I just set the starting invoice number in WHMCS Invoices options

[tomb]

You can't apply a unqiue format like INVXY{NUMBER} to custom invoices. This is only possible for sequential invoices using the default WHMCS core.