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Setting up support


CavalloComm

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I am a little confused, because I can't find this anywhere, but I plan to use POP for emails coming into support.

 

I plan to have multiple departments, but all will need to use just the support@ email.

 

Does each department need it's OWN email address? or does the system "find" the ticket number in the responses to post it where it belongs?

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