halfdollarhosting Posted January 19, 2012 Share Posted January 19, 2012 Hi all, i need help with whmcs just testing new server and i got this error: (Curl Error) couldn't connect to host - code: 7 i try-ed everything (and googled and tryed all i can think of) i could imagine and it simply will not work. Let me clarify: it works on domain where I have account but i purchased vps and there i cant get ti up and running to create cPanel account. I can however click on whm button and log in - that means i can log in into it and settings are good. We have tryed: Hello there, Sadly we can't help you with your WHMCS issues and you will need to contact WHMCS support in this regard. If you have any steps I may need to follow server side I will gladly do them but outside of this I fear you may be out of luck. As you can see below the ipaddress you mentioned (69.162.97.175) is already whitelisted and the those ports are opened in our firewalls by default (as reflected by the output of the csf.conf file.). For a domain to support SSL they will need to be on a dedicated IP address and have a SSL certificate assigned to the domain. I have taken the liberty of moving the halfdollarhosting.in domain from your shared ip address (173.199.174.212 ) to a dedicated ip address (173.199.174.213) and have generated and installed a self signed SSL certificate following the instructions in our docs here . I have also looked at your apache config via easyapache in WHM and have verified that Curl and CurlSSL are both enabled. Outside of this I am not sure there is much else we can do on our end. If you have some specific instructions I will be glad to follow them but outside of this you will need to contact WHMCS support for specific support. We do not support, maintain, or modify your site code (a boundary which I have broken here by creating this SSL certificate for you and migrating your IP). Your site code includes WHMCS, Wordpress, Drupal, Joomla, basically anything held in your /home/ directory on your server. Outside of the current steps taken I am at a loss on how to help you any further without specific errors or steps to reproduce this issue on our end. Please let us know if you have any other issues or concerns. [root@host ~]# csf -g 69.162.97.175 Chain num pkts bytes target prot opt in out source destination LOCALINPUT 2 0 0 ACCEPT all -- !lo * 69.162.97.175 0.0.0.0/0 LOCALOUTPUT 2 0 0 ACCEPT all -- * !lo 0.0.0.0/0 69.162.97.175 [root@host ~]# cat /etc/csf/csf.conf | grep TCP_OUT TCP_OUT = "20,21,22,25,26,37,43,53,80,110,113,443,465,873,2086,2087,2089,2703,7080" [root@host ~]# cat /etc/csf/csf.conf | grep TCP_IN TCP_IN = "20,21,22,25,26,53,80,110,143,443,465,587,993,995,2077,2078,2082,2083,2086,2087,2095,2096,7080" Thanks! ANY HELP WILL BE GREAT 0 Quote Link to comment Share on other sites More sharing options...
nay27uk Posted January 20, 2012 Share Posted January 20, 2012 (edited) Make sure that the package names in WHMCS match exactly the package names you have setup in cPanel So for example if you have a package in cPanel named Bronze it shoud say Bronze in WHMCS also. also try using your cPanel Access Hash Instead of a password in server settings in WHMCS. You could also try adding your cPanel IP to the allowed IP's pool in WHMCS Edited January 20, 2012 by nay27uk 0 Quote Link to comment Share on other sites More sharing options...
Sitepearl Posted January 20, 2012 Share Posted January 20, 2012 http://docs.whmcs.com/Common_Troubleshooting_Tips#Server_Command_Error_-_Curl_Error_-_Couldn.27t_connect_to_host_.287.29 *shrugs* 0 Quote Link to comment Share on other sites More sharing options...
halfdollarhosting Posted January 20, 2012 Author Share Posted January 20, 2012 still nothing.... 0 Quote Link to comment Share on other sites More sharing options...
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