Related service info in the ticket is not showing in the Admin support area

[plusplushosting]

Im not sure if this is a bug or is only happening to me.

When a client open a ticket and select the related service from the drop down this information is not showing in the Admin/support section.

 

Anything can cause this? im using the V4 admin template without any modification, switching to the other admin templates is the same, no related service info.

 

Thanx!

 

ps.: im in the last version of WHMCS

[vincent1]

I've just noticed same thing.

Not sure how long it's been happening, but was working before upgrade to 4.5.2

Thanks

[plusplushosting]

Hi vincent, we did find it was working but the row bg color is very soft, simply edit the following in the css to another color:

 

table.datatable tr.rowhighlight td {

background-color: "to something else";

}

 

Edit the "to something else" for another hexa color code.

 

good luck!