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Invoices from different clients sent in error


madrock

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I am having issues with invoices being sent out in error. The invoice that is supposed to be sent is emailed and everything is automatically correct eg. emails, recurring payments, etc. BUT, the same client is receiving other invoices that are linked to existing clients that have already paid the invoice. This is a HUGE issue due to the fact that the client is being double charged. There also is no email trail for the invoices that are in error. Any suggestions?

 

Thank you!

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