john_h Posted January 11, 2012 Share Posted January 11, 2012 Good morning all, I found the "Force Subscriptions - Hide the one time payment button when a subscription can be created" option for the PayPal gateway and checked this so that my clients do not have to worry about paying manually in the future. However, WHMCS didn't "capture" the first order submitted and paid via subscription. As in, I received a notification from PayPal saying the new subscription was created/paid but the first invoice was marked "UNPAID" and there were no transaction ID or subscription ID with the order. Can someone enlighten me as to what was wrong? Typically, when a client pays their invoice manually, the transaction ID is captured and the invoice is automatically marked as paid. Not sure if this had anything to do with the subscription or not. Thanks in advance! 0 Quote Link to comment Share on other sites More sharing options...
Sitepearl Posted January 11, 2012 Share Posted January 11, 2012 Have you double checked your ipn config within papal? 0 Quote Link to comment Share on other sites More sharing options...
john_h Posted January 11, 2012 Author Share Posted January 11, 2012 Have you double checked your ipn config within papal? Hi. Thanks for your reply. Does IPN require something different for subscriptions as opposed to one-time payments? WHMCS is able to mark one-time payments as paid and also records the transaction number so IPN for that seems to be working fine. I turned on force subscription option yesterday and an order that came in with subscription, was not marked as paid, no transaction ID and no subscription ID associated with the invoice or client. I had to manually mark it as paid. 0 Quote Link to comment Share on other sites More sharing options...
Sitepearl Posted January 12, 2012 Share Posted January 12, 2012 I understand your situation, but no the IPN should be the same... though it wouldn't hurt to double check it from within PayPal to see where they are sending the IPN notifications. I recall having a situation very similar to yours a while back, and it seemed that removing/readding the IPN setting within PayPal corrected the issue. 0 Quote Link to comment Share on other sites More sharing options...
john_h Posted January 12, 2012 Author Share Posted January 12, 2012 I understand your situation, but no the IPN should be the same... though it wouldn't hurt to double check it from within PayPal to see where they are sending the IPN notifications. I recall having a situation very similar to yours a while back, and it seemed that removing/readding the IPN setting within PayPal corrected the issue. Thanks for the advice. I'll give it a shot. I took a look at the IPN settings at PayPal and saw that there is a way to look up the IPN message history. Saw that for subscriptions, there are two IPN notifications... one for the first transaction/payment and another for the subscription. Anyway, I have no way to test this. Just going to have to wait until the next time to see what happens. 0 Quote Link to comment Share on other sites More sharing options...
Sitepearl Posted January 13, 2012 Share Posted January 13, 2012 Thanks for the advice. I'll give it a shot. I took a look at the IPN settings at PayPal and saw that there is a way to look up the IPN message history. Saw that for subscriptions, there are two IPN notifications... one for the first transaction/payment and another for the subscription. Anyway, I have no way to test this. Just going to have to wait until the next time to see what happens. Setup a text install with sandbox mode enabled? Not sure if IPNs fire in sandbox mode - I would think they do, though. Never tried. 0 Quote Link to comment Share on other sites More sharing options...
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