skegyuk Posted December 29, 2011 Share Posted December 29, 2011 Hi, When a customer makes a payment via PayPal it does not update the invoice. I have checked the gateway log and it is coming back with: Not Supported Any ideas on why this is happening. Thanks, Danny 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted December 29, 2011 Share Posted December 29, 2011 What type of PayPal account are you using? 0 Quote Link to comment Share on other sites More sharing options...
skegyuk Posted December 29, 2011 Author Share Posted December 29, 2011 Business Account I think. Account Type: Business Status: Verified Thanks, Danny 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted December 29, 2011 Share Posted December 29, 2011 Should be fine then Login to your PayPal account Click on Profile -> My Selling Preferences Website Preferences -> Update Set Auto Return to ON Enter the URL to your WHMCS installation (if you don't know you can come back to this as it is required below) Click Save API Access -> Update View API Signature (if nothing shows then select Grant API Permission) Copy those details to WHMCS Setup -> Payment Gateways -> PayPal Insert the API password and Signature Save (note the URL for IPN) Return to PayPal Instant payment notifications -> Update Turn IPN ON Insert the URL (from above) Receive IPN (Enabled) selected Save Logout of PayPal Now perform a test transaction in your WHMCS and compare 0 Quote Link to comment Share on other sites More sharing options...
skegyuk Posted December 29, 2011 Author Share Posted December 29, 2011 Should be fine then Login to your PayPal account Click on Profile -> My Selling Preferences Website Preferences -> Update Set Auto Return to ON Enter the URL to your WHMCS installation (if you don't know you can come back to this as it is required below) Click Save API Access -> Update View API Signature (if nothing shows then select Grant API Permission) Copy those details to WHMCS Setup -> Payment Gateways -> PayPal Insert the API password and Signature Save (note the URL for IPN) Return to PayPal Instant payment notifications -> Update Turn IPN ON Insert the URL (from above) Receive IPN (Enabled) selected Save Logout of PayPal Now perform a test transaction in your WHMCS and compare Hero! It was the Auto Return that was causing the issue. Thanks for your help. 0 Quote Link to comment Share on other sites More sharing options...
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