Real Webspace Posted December 9, 2011 Share Posted December 9, 2011 I have asked all clients to update their cPanel paswod however they keep getting this: "The password you entered id not strong enough - enter a more complex password" I tried doing what you recommend and the password strength indicator indicates a strong password, but when I submit it the server returns with . I don't think I can make it more complex than "@Otg3#nK9%Rfm". What is the problem? 0 Quote Link to comment Share on other sites More sharing options...
BobC Posted December 10, 2011 Share Posted December 10, 2011 (edited) I have asked all clients to update their cPanel paswod however they keep getting this: "The password you entered id not strong enough - enter a more complex password" I tried doing what you recommend and the password strength indicator indicates a strong password, but when I submit it the server returns with . I don't think I can make it more complex than "@Otg3#nK9%Rfm". What is the problem? Have you checked Setup >> General Settings >> Required Password Strength? I would set it to 50 or, if you would rather disable it altogether (bad idea), set it to 0. Edited December 10, 2011 by BobC misspelled word 0 Quote Link to comment Share on other sites More sharing options...
Real Webspace Posted December 12, 2011 Author Share Posted December 12, 2011 It is currently on 50, I was under the impression though that that number only referred to the client earea password. 0 Quote Link to comment Share on other sites More sharing options...
BobC Posted December 12, 2011 Share Posted December 12, 2011 It is currently on 50, I was under the impression though that that number only referred to the client earea password. Sorry, I misunderstood you; I thought your were talking about the portal since that is what this forum is about. If you have access to Web Host Manager, see Main >> Security Center >> Password Strength Configuration. If you do not have access, then contact your host to change the setting. Bob Connors 0 Quote Link to comment Share on other sites More sharing options...
Sir Jake Posted December 13, 2011 Share Posted December 13, 2011 Since updated to 5.0.2 I noticed this as well for our customers even when trying to setup a complex password it would not work. I switched it to 0 to see if that will work for our customers. 0 Quote Link to comment Share on other sites More sharing options...
Real Webspace Posted December 14, 2011 Author Share Posted December 14, 2011 Since updated to 5.0.2 I noticed this as well for our customers even when trying to setup a complex password it would not work.I switched it to 0 to see if that will work for our customers. Did it work? Is this a bug? Also using 5.0.2 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Mark Posted December 14, 2011 Share Posted December 14, 2011 @Real Webspace Please submit a ticket so we can take a look for you. 0 Quote Link to comment Share on other sites More sharing options...
dofdiamond Posted December 16, 2011 Share Posted December 16, 2011 I think need to ask your hos here for solve this problem. 0 Quote Link to comment Share on other sites More sharing options...
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