Nashional Posted December 9, 2011 Share Posted December 9, 2011 Using V5. It's probably something simple that I'm overlooking, but how do I get the admin ticket manager to show replies in reverse order (newest to oldest) so I don't need to scroll to the bottom of the page to view their last reply every time? It appears this already happens for the clients, but not the admin... 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted December 9, 2011 Share Posted December 9, 2011 Using V5. It's probably something simple that I'm overlooking, but how do I get the admin ticket manager to show replies in reverse order (newest to oldest) so I don't need to scroll to the bottom of the page to view their last reply every time? It appears this already happens for the clients, but not the admin... Setup > General Settings > Support > Ticket Reply List Order Looks like you need to do it using the V4 template though. 0 Quote Link to comment Share on other sites More sharing options...
Nashional Posted December 9, 2011 Author Share Posted December 9, 2011 That was it. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
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