Approval for all new client domain orders?

[RPS]

We've noticed an increase in new signups that are using stolen CC numbers. Right now our system automatically orders the domain name whenever someone pays for it.

 

I can't seem to find a setting that makes new orders require approval before the order is processed.

 

Anyone know where this is done?

[scurrell]

We've noticed an increase in new signups that are using stolen CC numbers. Right now our system automatically orders the domain name whenever someone pays for it.

 

I can't seem to find a setting that makes new orders require approval before the order is processed.

 

Anyone know where this is done?

 

You have to set the registrar to "None" in the auto-registration settings in Domain Pricing.

 

Then just select the registrar when approving the order.

 

Alternatively, so this doesn't affect existing customers, you can tick the "Only Auto Provision for Existing" box in Setup > General Settings > Ordering.

[RPS]

There we go, thanks!

[m8internet]

You have to set the registrar to "None" in the auto-registration settings in Domain Pricing.

 

Then just select the registrar when approving the order.

 

Alternatively, so this doesn't affect existing customers, you can tick the "Only Auto Provision for Existing" box in Setup > General Settings > Ordering.

Yes, that is the same setup I use

This then allows me to manually check and verify both the email addresses and postal addresses, between the client account and PayPal account

If there is discrepancy, then I contact the customer to confirm their authorised request and verify

With an existing customer the risk is reduced, although I have had one chargeback which the customer corrected and paid the admin charge (expensive lesson for them to learn)