jrnetwork Posted December 5, 2011 Share Posted December 5, 2011 I've noticed since I've updated to 5.02, there is a drop-down list of options for the sending of an email when you do up a new manual invoice, and the default option is "Invoice Payment Confirmation". Wouldn't it make sense for the default option to be "Invoice Created". I nearly clicked on "Send Email" with the "Invoice Payment Confirmation" option selected by default, which would have been annoying for the client. I preferred the option before where you entered the invoice details etc and then only had to press one button to deliver the invoice. Now you have to remember to drop down the list and select the correct option first. Not sure if it's just me, but that seems like a usability issue. 0 Quote Link to comment Share on other sites More sharing options...
Mindvision Posted December 8, 2011 Share Posted December 8, 2011 Hi I agree. A member of staff just sent 'Invoice Payment Confirmation' instead of 'Invoice Created'. I think it would be a good idea too to set 'Invoice Created' as the default to help with human error. 0 Quote Link to comment Share on other sites More sharing options...
spinningfrog Posted January 31, 2012 Share Posted January 31, 2012 +1 Add our name to the list of WHMCS users making this simple mistake and sending an email that makes no sense out to our customer. Even putting "Select an Option" in as a default will keep this from happening or set it to "Invoice Created". Wonder if all the new features in a release had some kind of colour change or small icon next to it so that we would know to take a second look. Thanks for listening! Deirdre Smith Server and Technical Support Spinning Frog Internet Services 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted January 31, 2012 Share Posted January 31, 2012 I agree, this is mildly annoying and I am guilty of accidentally sending the "Invoice Payment Confirmation" email more than a couple times by mistake. 0 Quote Link to comment Share on other sites More sharing options...
flyride Posted February 2, 2012 Share Posted February 2, 2012 I also +1 this... super annoying, it's happened to us multiple times. Is there a PHP file we can edit to change this? 0 Quote Link to comment Share on other sites More sharing options...
albevier Posted February 2, 2012 Share Posted February 2, 2012 yep, me too. Customer was not amused. Al 0 Quote Link to comment Share on other sites More sharing options...
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