Chris-2009 Posted December 1, 2011 Share Posted December 1, 2011 Registration Date: 05/11/2011 Due Date: 05/12/2011 Product/Service: Licenses - Monthly Lease No Branding Suspended Leased-xxxxxxxxxxxxxxxxxxxxxx Suspension Reason: Blacklisted Domain Ticket ID: 648932 = 4 hours no response 0 Quote Link to comment Share on other sites More sharing options...
openmind Posted December 1, 2011 Share Posted December 1, 2011 It may have escaped you but v5 was recently launched so the priority at the moment is being give to support tickets dealing with upgrade issues. No doubt they will look at yours soon... 0 Quote Link to comment Share on other sites More sharing options...
Chris-2009 Posted December 1, 2011 Author Share Posted December 1, 2011 Matt have fixed this issue but now all today transaction is empty 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted December 1, 2011 WHMCS CEO Share Posted December 1, 2011 Hi Chris, Sorry again for any inconvenience this caused. Having a license suspended does not stop client area access though, nor transaction processing, only prevents you logging into the admin area but let's everything else continue as normal, so the empty transactions should not be related to the suspension. Regards, Matt 0 Quote Link to comment Share on other sites More sharing options...
nhudson Posted December 1, 2011 Share Posted December 1, 2011 Hi Chris, Sorry again for any inconvenience this caused. Having a license suspended does not stop client area access though, nor transaction processing, only prevents you logging into the admin area but let's everything else continue as normal, so the empty transactions should not be related to the suspension. Regards, Matt What might cause a domain to be "blacklisted" 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted December 1, 2011 WHMCS CEO Share Posted December 1, 2011 Domains typically get banned from using WHMCS for cases of fraud, breaches of the EULA, illegal reselling or attempting to use keys from web host providers outside of the web hosts own network. In this case however it was none of those. Matt 0 Quote Link to comment Share on other sites More sharing options...
Huib Posted December 1, 2011 Share Posted December 1, 2011 We expieranced also that the transaction list was empty when we upgraded, we fixed it by firing up the cronjob, this showed all transactions, payments a day and so on. Could you try that? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.