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Sending Account Cpanel/WHM Details

Michael O

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Im having some trouble and hoping someone can help me. When a client orders and pays it will make the account on whm but it will not accept the order nor will it send the account information. It also gives me the auto creation failed but it still makes the account on whm. Thanks for any help I can get.

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What is the reason that the account creation failed? Does it give you an actual error?

It sounds like a timeout issue. Like the request to create the account takes too long and PHP kills the request before cPanel can send back a proper response. The account gets created but WHMCS thinks creation failed since it didn't get a response.

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