Secondary users per account.

[DephNet[Paul]]

Hi Guys,

 

As most companies, mine included, only accecpt support querys from authorised email addresses how can I go about having more that one email address added to an account?

 

Also I would like to have the facility to be able to login as either email address and see all of the tickets submitted with either address.

 

Many Thanks

Paul

[Adam]

]

As most companies, mine included, only accecpt support querys from authorised email addresses.

 

Use the option only accept registered emails. This will only let emails that are in the WHMCS database use your help desk.

 

]

how can I go about having more that one email address added to an account?

 

Can't add more then one email address per client. You will need to make a new client.

 

]

Also I would like to have the facility to be able to login as either email address and see all of the tickets submitted with either address.

 

Read above....

 

 

Hope that helps,

Adam