WHMCS CEO Matt Posted October 4, 2011 WHMCS CEO Share Posted October 4, 2011 WHMCS Live Chat Update Today we are pleased to announce an update to the WHMCS Live Chat & Visitor Tracking addon. And in conjunction with this update, we are launching a limited time price drop of 15% off all monthly options, reducing the cost for a single domain monthly lease to just $5.95/month. To order, simply login to your account with us and navigate to the Addons section. New features & updates in the latest V3.9x series of releases include: Ticket Integration - extended integration with WHMCS now allows you to review a customers ticket history directly from within the live chat window while chatting to a customer Login Detection - if chatting to a visitor that is not logged into the WHMCS client area, you can ask the visitor to login to WHMCS and the chat window will update with the quick links and open tickets when the login is successful thus allowing you to verify their identity quickly and easily Updated JavaScript Files - Improved javascript handling for visitior monitoring and chat initiation IP City / State Location – Easily view the city and state that a site visitor is located within Improved Close Chat Window Detection - resolved problems with ending chats should either party close the chat window Activity Feed – provides a timeline view to help monitor what your operators were recently doing Monthly Visitors Summary Graph – A quick overview graph of your monthly web site traffic Template Support – Smarty template support for easily customising the chat window design Minor Bug Fixes and Compatibility Fixes In addition, back in May a new mobile app for the Android platform was released, allowing you to monitor and respond to chats from any Android phone. Priced at just $19.95, to find out more, please visit the official listing in the Android Store @ https://market.android.com/details?id=com.stardevelop.livehelp About WHMCS Live Chat WHMCS Live Chat is developed in partnership with Stardevelop, bringing WHMCS users a powerful integrated live chat solution that includes a Windows Desktop Client to monitor visitors and handle chats, + iPhone and Android Apps for while on the go. Find out more @ http://www.whmcs.com/livechat.php Link to comment Share on other sites More sharing options...
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