rbro Posted June 9, 2007 Share Posted June 9, 2007 Is there any way to integrate the "My support tickets" section of the WHMCS client area with Kayako, or do I need to disable any links to submitting or viewing support tickets from within the WHMCS client area if I want to use Kayako? 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted June 9, 2007 Share Posted June 9, 2007 Is there any way to integrate the "My support tickets" section of the WHMCS client area with Kayako, or do I need to disable any links to submitting or viewing support tickets from within the WHMCS client area if I want to use Kayako? Hey, Check out my sig. From, Adam 0 Quote Link to comment Share on other sites More sharing options...
rbro Posted June 14, 2007 Author Share Posted June 14, 2007 Just about have Adam's script up and running (big thanks to Adam for all his help!), but here's a part I'm missing. I realize that "submitting a ticket" through Adam's script is currently not possible and that we had to go in and change the URL that "My support tickets" links to in order to point it away from the WHMCS ticketing system and to Adam's script. BUT, can we not create our own link in this template (whmcs client area) right next to "My support tickets" and call it "Submit a ticket" and link it to Kayako? 0 Quote Link to comment Share on other sites More sharing options...
rbro Posted June 14, 2007 Author Share Posted June 14, 2007 OK, we figured it out and did it! Very cool! 0 Quote Link to comment Share on other sites More sharing options...
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