musti19 Posted August 26, 2011 Share Posted August 26, 2011 Hello, i installed WHMCS 4.5.2. But i dont understand how the invoice reminder fee works. Where is the reminder&fee stored ? thank you 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted August 26, 2011 Share Posted August 26, 2011 Hello,i installed WHMCS 4.5.2. But i dont understand how the invoice reminder fee works. Where is the reminder&fee stored ? thank you if you mean the late fee then this is set at WHMCS Admin Area > General Settings > invoices 0 Quote Link to comment Share on other sites More sharing options...
musti19 Posted August 26, 2011 Author Share Posted August 26, 2011 i have already configured. The problem is, if customer dont pay, he gets a reminder with late fee per e-mail. But where in Admin panel is this stored. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted August 26, 2011 Share Posted August 26, 2011 you mean the email template that is sent to the clients. this is in WHMCS Admin Area > setup > email templates. their is no email reminder that mentions the late fee, but you can add a note to say Third Invoice Overdue Notice stating that a late fee is now added. 0 Quote Link to comment Share on other sites More sharing options...
musti19 Posted August 26, 2011 Author Share Posted August 26, 2011 sorry, I have described incorrectly. After the user get an reminder with late fee, where in admin panel is this late fee stored? the customer can only see the invoice fee but not the late fee 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted August 26, 2011 Share Posted August 26, 2011 sorry, I have described incorrectly.After the user get an reminder with late fee, where in admin panel is this late fee stored? the customer can only see the invoice fee but not the late fee when they open the invoice after the late fee added date has passed the invoice will show the late fee as Late Fee (Added 22/05/2011) 0 Quote Link to comment Share on other sites More sharing options...
musti19 Posted August 27, 2011 Author Share Posted August 27, 2011 thank you for your help 0 Quote Link to comment Share on other sites More sharing options...
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