nerbonne Posted June 7, 2007 Share Posted June 7, 2007 I just got my 30 Plesk tutorials. Is it possible to integrate them into the knowledgebase area, but I haven't had much luck. Can anyone provide input. 0 Quote Link to comment Share on other sites More sharing options...
trine Posted June 7, 2007 Share Posted June 7, 2007 place a link to the tutorial page on your support home page or knowledgebase area. in the tutorials.tpl template page, simply edit the links and description to suit each one of the tutorials you purchased.... that's as simple as creating links. see also this post. http://www.whmcs.com/forums/viewtopic.php?t=3958&highlight=tutorial+template 0 Quote Link to comment Share on other sites More sharing options...
nerbonne Posted June 7, 2007 Author Share Posted June 7, 2007 Yeah, but I don't want them on a tutorial page, I want them to come up when my clients click on the knowledge base categories. 0 Quote Link to comment Share on other sites More sharing options...
trine Posted June 7, 2007 Share Posted June 7, 2007 same criteria... just make a knowledgebase article with the links to your flash tutorials. 0 Quote Link to comment Share on other sites More sharing options...
Dominic Quick Posted June 7, 2007 Share Posted June 7, 2007 do what i did here at http://clients.gbhosts.net/tutorials.php i have made a different link to whm tutorials at http://clients.gbhosts.net/whm-tutorials.php Makes life easier. Dom 0 Quote Link to comment Share on other sites More sharing options...
nerbonne Posted June 8, 2007 Author Share Posted June 8, 2007 Yeah, thats the thing. I don't want links to the tutorials. I want it so that when they click the knowledgebase article, that the tutorial starts. I don't think that is possible though, guess I'll have to use a link. 0 Quote Link to comment Share on other sites More sharing options...
demowolf Posted June 11, 2007 Share Posted June 11, 2007 Yeah, thats the thing. I don't want links to the tutorials. I want it so that when they click the knowledgebase article, that the tutorial starts. I don't think that is possible though, guess I'll have to use a link. To do this, I think you need some sort of "automatic forwarder" in place on that knowledgebase article's page, so that visitors would automatically be redirected to the tutorial when they click through to that page. I'm not sure if that's possible though.... perhaps Matt or someone else more familiar with how the knowledgebase works can suggest how it can be done. Personally though, I think the flash tutorials are best "linked-to" from knowledgebase articles.... and used more as "supporting videos". For direct links to the tutorials, customers can use the "Flash Tutorials" icon/link in the main WHMCS page.... presuming you have the tutorials.tpl file setup. Does this help? Rob. 0 Quote Link to comment Share on other sites More sharing options...
trine Posted June 11, 2007 Share Posted June 11, 2007 Yeah, thats the thing. I don't want links to the tutorials. I want it so that when they click the knowledgebase article, that the tutorial starts. I don't think that is possible though, guess I'll have to use a link. Why wouldn't this be possible? it's just a flash file, and you can embed the src link in any html ... including the kb article 0 Quote Link to comment Share on other sites More sharing options...
nerbonne Posted June 12, 2007 Author Share Posted June 12, 2007 Not sure why it won't work, but I tried it multiple times and it won't. Possibly because you have to use a content editor built into the page to edit the source code? 0 Quote Link to comment Share on other sites More sharing options...
trine Posted June 12, 2007 Share Posted June 12, 2007 Oh yes, that is right nerbonne... The HTML editor that is used actually will strip out parts of valid markup as an attempt to safeguard or prevent injection or xss. You either must edit the JS and php of the editor, or manually just insert your markup into the database. 0 Quote Link to comment Share on other sites More sharing options...
nerbonne Posted June 12, 2007 Author Share Posted June 12, 2007 or manually just insert your markup into the database. Now that is an idea! Thanks. 0 Quote Link to comment Share on other sites More sharing options...
jerett Posted June 22, 2007 Share Posted June 22, 2007 I have successfully added my cpanel tutorials into the KB by doing it through the DB. However - note of warning - once entered, don't go to edit it through the admin area as it will not show up and will wipe out the tutorial in the DB. Always make your edits there. The TinyMC or whatever the WYSYWYG WHMCS uses, has a built in flash / object insert tag that can easily be added which I mentioned to Matt and they are looking into possibly turning it on. It's a real simple fix sort of. 0 Quote Link to comment Share on other sites More sharing options...
demowolf Posted June 22, 2007 Share Posted June 22, 2007 Can we have a link to see your tutorials in WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
SpookedOut Posted June 22, 2007 Share Posted June 22, 2007 Templates can be accessed here -> http://www.yourdomain.tld/whmcs/tutorials.php The .tpl for tutorials.php can be edited in /templates/default/tutorials.tpl and the appropriate titles/links can be changed accordingly to suit your needs which in this case is for plesk. 0 Quote Link to comment Share on other sites More sharing options...
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