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nerbonne

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  1. Encryption of a script is mandatory these days. We had to encrypt our scripts awhile back. Guess what, I can't find a nulled copy of it anywhere. But I can find hundreds of copies of our software from before we encrypted. Even if sales do go down, I don't want people stealing from me.
  2. I agree, the threat of a stolen database is the REAL threat. You get a trojan on your server that allows them to download your database, you're done. The SSL cert doesn't do anything except make ignorant people think that they are safe. It's like hiring an armored car to transport your gold bars from the airport to your house, but once at the house, you lock the front door with only the door knob, which anyone knows provides very little security. Adding to another point made by brianoz, we used to run our company site on a shared server running in Apache mode vice CGI. Eventually we switched to CGI mode and moved all the client sites off of the server, but years later I just now found trojans buried in our site that were years old. SSL means nothing. Insecure servers will destroy you, and an SSL certificate will do nothing to help. Believe what you will, as like brianoz pointed out, until it happens to you, you won't listen. Paypal uses SSL, but is that going to save them if someone manages to get a trojan onto their server?
  3. Nm, now that I logged in about 20 minutes later the account is gone.
  4. Hello, While terminating an account that was using 30+ gb of space, WHMCS timed out and now the account is still on the server, but it is halfway terminated. I tried manually terminating it but it doesn't work. What now?
  5. I'm sure it's because I didn't move the files in binary mode. I rsync'd the files between my old server and my new server. When I try to access the site, all the pages are white. The ioncube loaders are there and are the proper version. If I need to load the newest version of whmcs in binary mode, I can do that. I don't care about my customizations, because I'm moving all my clients to a new whmcs. Just want to make sure it's not something simple before I load the new version...
  6. Topic pretty much says it. I would like to change the price of a Paypal Subscription. From what I understand, the client would need to cancel his old sub, then start a new sub using a new invoice? Is this correct? Isn't there an easier way to update a sub price? I'm using 3.2.2 if that is important.
  7. Ok, I figured out finally that the problem was that the "Due Date" field under the products/services for that client was not updated. Once I updated the date, the invoice was created. Any time a plan is paid for differently than initially chosen, it causes a problem like this. For instance, suppose a customer signs up on a monthly plan, but then contacts support and asks for a yearly invoice. After paying the new invoice, support personnel must go change the billing to yearly and change the date.
  8. Tried that. Invoice Generation Complete 0 Invoices Created
  9. Yes, when I go to View Hosting Accounts, I see this: Monthly 11/07/2007 Monthly 27/08/2007 So it looks like two accounts aren't updating? The second one was an initial invoice and it was paid???
  10. But he did pay, he just paid 20 day late???
  11. Is there something I have to do to make an invoice set to recur? Initially, the customer bought a hosting plan, and an addon. About 1.5 months went by and the customer did not pay the recurring invoice for the plan. About 2 more weeks went by and I changed some settings and his site was suspended for non payment. Now he calls and makes payment. Now, another month has gone by, but I see that the next invoice has not been generated? Everything else seems to be working fine. Info from the invoice. Invoice Date 11/07/2007 Due Date 11/07/2007 PAID 01/08/2007 12:26 Gateway: PayPal Invoices Description Business Plan - takenout.com (11/07/2007 - 11/08/2007)
  12. Ok, yeah, that does work. I really wish the link was in the admin section somewhere though And it is affiliates.php btw. (Plural).
  13. Ok, maybe I'm an idiot, but I can't find the client affiliate link anywhere. I have activated the client as an affiliate, and they show up in the affiliate list, but I don't know what link to give them? Shouldn't I be able to find this link somewhere?
  14. For some reason, someone is able to submit entirely blank orders. The problem is that since they are entirely blank, they don't show up anywhere in the invoice, new customer, or other lists. Therefore, I can't find their IP to block them. But more annoying is that on one order they did put a domain, so it incremented my pending order and pending domain counts, but nothing shows in the list when viewed. So: 1) How can I prevent blank signups? 2) How can I remove these bogus entries from my database?
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