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missing images and text knowledgebase article


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Good afternoon everybody.


Im having an issue when creating a knowledge-base article.


I have written quite an extensive article with a number of pictures and text. ( I drag/dropped the images, instead of uploading them to the server)

Now I have saved the article I can only see the first half of the article, the bottom half is missing, text and images have both gone.


When i try to re-edit the actual article, the whole page is blank in the editor, even though i can still see half of it when looking at the published article.


Sorry if this sounds a little confusing, or has been posted before.


Looking forward to hearing from someone.


Many thanks

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Hi Alistair,


Thank you for helping, but I have removed the page now and rewritten using images uploaded to the server and not drag and dropped. It seems it could of been a problem with the size of the base64 encoded images, as this problem does not exists when uploading images to the server, only when using the drag and drop feature which base64 encodes the image.

Thank you anyway for offering to help.

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